Hello! I see you’re noticing multiple charges on your credit card from Total Adblock on February 28. I’d like to help you sort this out.

To start, could you please clarify a few things?

1. Are these charges all showing as "Total Adblock," or are there any slight differences in the merchant name?
2. Have you subscribed to multiple plans or made any in-app purchases recently?
3. Do you have multiple devices or accounts that might be linked to the same payment method?
4. Have you tried checking your Total Adblock account or app purchase history to verify which subscriptions or purchases these charges correspond to?

Once I have a bit more detail, I can guide you on how to review your subscriptions or request refunds if any charges are erroneous. Let me know!

all charges showing as total adblock. I have not subscribed to multiple plans. I have been in the hospital and did not know that total adblock was on my computer.

Thanks for the extra info, and I hope you’re feeling better now. Since you didn’t knowingly subscribe to Total Adblock and you’re seeing multiple charges, it sounds like some unauthorized or accidental subscriptions might be in your name or linked to your computer.

Here’s what I suggest as a clear next step-by-step approach to resolve this:

1. Check Your Total Adblock Account or Subscription Status:
- If you can log in to Total Adblock’s website or app, check your subscription status and active plans to confirm what’s being billed.
- If you don’t have an account or can’t find one, the charges might be attached to an email or account you don’t recall creating.

2. Cancel All Active Subscriptions:
- If you do identify active subscriptions, immediately cancel auto-renewal so no future charges occur.
- On Windows with WebKit browsers, you can also check if the Total Adblock extension is installed; you can remove it by going to the browser’s extension or add-ons settings.

3. Request Refunds for Unauthorized Charges:
- Contact Total Adblock’s billing team by emailing [email protected] and [email protected]. Include your full name, the email you believe the subscription might be under, and details of the charges.
- You can request a refund, especially since you didn’t authorize multiple charges and have not used the service knowingly.

4. Check Your Credit Card for Fraud Protection:
- Notify your bank or credit card’s fraud department to dispute the charges if you believe these are unauthorized.
- They can often block further payments or issue a new card if needed.

5. Remove the Extension and Scan Your Computer:
- Go to your browser’s extension manager (in WebKit browsers, this is usually accessible via a puzzle icon or three-dot menu), locate Total Adblock, and remove/uninstall it.
- Run a full malware and adware scan using trusted antivirus software to ensure no hidden programs are triggering these charges.

If you want, I can guide you step-by-step on how to do any of the above, including removing the extension or contacting billing support.

Would you like help canceling the subscription and removing the extension on your Windows device now?

For more details, you can also check here: Identify a Charge On Your Account - Total Adblock Support and the recommended contact points for billing and cancellations1 10.

Please help with cancelling Judy Macfarlane8 801-557-2121

Hi Judy, I’d be happy to help you cancel your Total Adblock subscription. Since you’re using a Windows device with a WebKit browser, here’s what you can do step-by-step to cancel it:

1. Cancel the Subscription via the Website or App
- Go to the Total Adblock website or open the app if you have it installed.
- Log in using the email address associated with your subscription.
- Navigate to the “Account” or “Subscription” section.
- Look for an option to cancel the subscription or auto-renewal and follow the prompts to cancel.

2. Remove Total Adblock Extension on Your Browser
Since you have WebKit-based browsing, to remove the extension:
- Open your browser.
- Click on the menu (three dots or puzzle icon) to go to Extensions or Add-ons.
- Find Total Adblock and click “Remove” or “Uninstall.”

3. Confirm Cancellation
After canceling, you should receive an email confirmation. Keep that for your records.

4. If You Can’t Access the Account or Need Billing Help
- Email Total Adblock billing support directly at [email protected].
- Provide your full name (Judy Macfarlane), the email used for the subscription (if known), and the last 4 digits of your card if possible.
- Request cancellation and a refund if you were charged multiple times unintentionally.

Since you gave me your phone number, I recommend not sharing personal info publicly for safety, but you can provide those details in your email to support instead.

If you want, I can guide you more precisely through any of these steps on your Windows system. Would you like me to help with canceling the subscription online or removing the browser extension first?

Steps to cancel Total Adblock subscription online

Hi Judy! Here’s a simple step-by-step guide to cancel your Total Adblock subscription online on your Windows device:

1. Go to the Total Adblock website:
- Open your WebKit browser and visit https://www.totaladblock.com/.

2. Log into your account:
- Click on the login or account button at the top-right corner.
- Enter the email address and password you used when subscribing.

3. Access the subscription section:
- Once logged in, navigate to the “My Subscriptions” or “Account” section.

4. Cancel your subscription:
- Look for an option like “Cancel Subscription” or “Manage Subscription.”
- Follow the prompts to cancel your active subscription and stop future billing.

5. Confirmation:
- After cancellation, you should receive a confirmation email. Keep it for your records.

6. Remove the browser extension (optional but recommended):
- In your WebKit browser, open the menu (three dots or puzzle icon).
- Go to Extensions or Add-ons.
- Find "Total Adblock" and click “Remove” or “Uninstall.”

If for some reason you can’t access your account or the cancellation link doesn’t work, you can also go directly to the unsubscribe page here:
https://www.totaladblock.com/unsubscribe?forceLang=en

Or contact their billing support by email at [email protected] with your details to request cancellation and a refund if applicable.

Would you like me to walk you through any of these steps on your computer?

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