Hi there! I understand you're having trouble with the Via Verde Estacionar app not accepting your request. Could you please tell me a bit more about what kind of request you're trying to make? For example, are you trying to start parking, log in, or complete a payment? Also, are you seeing any error messages or codes?

Once I have a clearer picture, I can guide you through some steps to resolve this. In the meantime, a common fix for app issues on Mac OS X (even though the Via Verde Estacionar app is mainly for mobile devices) would be to restart the app or device, but since you’re on a Mac and using a browser, verifying your internet connection and clearing browser cache could also help.

Could you share those details? That way, I can tailor the solution precisely for your Mac setup and issue type.