[KTVZ NewsChannel 21] Video will not work for weather

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Kay Simonson
1 year ago In KTVZ NewsChannel 21
video will not work for weather

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 year ago

Hi there! It sounds like you're having trouble getting the weather videos to play on KTVZ NewsChannel 21. Let's see if we can troubleshoot this together.

Could you provide a bit more detail? For example:
- Are you getting an error message when you try to play the video, or does it just not load?
- Have you noticed if this issue happens with other videos on the site, or is it specific to weather videos?
- Are you using any browser extensions that might interfere with video playback?

Once I have a bit more info, I can guide you through some steps to try and resolve this.

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Kay Simonson
1 year ago
user
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604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 year ago

Thanks for the extra information! Since the KTVZ NewsChannel 21 website isn't loading as expected for you, let's try a few steps to resolve this:

1. Check Your Internet Connection: Ensure that you're connected to the internet. You can try opening another website to see if it's just KTVZ or if it's a broader internet issue.

2. Clear Browser Cache: Sometimes, a full browser cache can cause pages to not load properly. Here's how to clear your cache:
- Open WebKit (your browser).
- Go to the menu (usually represented by three dots or lines in the top-right corner).
- Look for "Settings" or "Preferences."
- Find the "Privacy" or "History" section, and choose "Clear Browsing Data." Make sure to select "Cached images and files" and clear the data.

3. Disable Browser Extensions: Some extensions can interfere. Try disabling any extensions you have enabled and see if the site loads correctly.

4. Check for Network Issues: If you have access to another device on the same network, see if it can load the KTVZ site. If not, there might be a network problem.

5. Try a Different Browser: If it still won’t load, try accessing the KTVZ NewsChannel 21 site with a different browser if you have one installed, like Chrome or Firefox.

6. Firewall/Antivirus Settings: Sometimes, security software can block certain sites. Check your settings to see if KTVZ is being blocked.

If the problem persists after these steps, it might be worth reaching out directly to KTVZ through their contact page: KTVZ Contact just in case there are server issues on their end.

Are these suggestions helpful for your situation?

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