[Stickman Hook] When I finish a level the screen freezing

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Itay
9 months ago In Stickman Hook
When I finish a level the screen freezing

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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9 months ago

Hi there! I understand that your Stickman Hook app freezes on the screen right after you finish a level. That can definitely interrupt the flow of your game. To help you best, can you tell me if this happens consistently on every level completion or just specific ones? Also, have you tried reopening the app or restarting your device since this issue started?

Meanwhile, here are some steps to try that could resolve this issue on your Android device:

1. Restart the App Fully: Sometimes the game’s interface doesn’t refresh properly. Close Stickman Hook completely by swiping it away in your recent apps, then reopen it and try playing again.

2. Clear App Cache:
- Go to your phone's Settings > Apps & notifications > See all apps > find and tap Stickman Hook.
- Tap Storage & cache > then Clear cache.
This removes temporary files without deleting your game data.

3. Check for App Updates:
Open the Google Play Store and check if Stickman Hook has an available update. Developers often release fixes for freezes.

4. Restart Your Device:
A simple reboot can sometimes fix temporary performance issues.

5. Free Up Memory:
If your device's RAM is full, it might cause freezing. Close any background apps you don't need to free up memory.

If you've already tried these, let me know, and we can look into more advanced troubleshooting. There have been some cases where moving between levels causes the game to freeze due to memory management issues, especially on older Android versions like 10.

Lastly, if the problem persists, it might be worth reaching out to the Stickman Hook support team at [email protected] or [email protected] with details about your device and the issue.

Let me know what you've tried so far or if you want guidance on any of these steps! Are you satisfied with this initial solution?

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