Hey there! I understand you’re having issues with the Pogo Earn on Everything application not loading properly. Let’s work together to get it up and running smoothly.

Here are a few steps to try:

1. Clear App Cache: Sometimes, the app's cache can cause loading problems. To clear the cache, go to your Kindle settings:
- Open Settings, then Apps & Notifications.
- Find and select the Pogo app, then tap on Storage.
- Tap on Clear Cache and then try launching the app again.

2. Restart Your Device: Simply restart your Kindle. This can often resolve temporary glitches with apps.

3. Check Your Internet Connection: Ensure you have a stable internet connection. You might want to switch between Wi-Fi and mobile data to rule out any network issues.

4. Update the App: Make sure your Pogo app is up to date. Go to the Google Play Store, search for Pogo, and check if there's an update available.

5. Disable Any Pop-Up Blockers: Sometimes browser add-ons can interfere with the loading process. If you have any pop-up blockers or similar apps active, try disabling them.

If you’ve already tried any of these steps or if the problem persists, please let me know, and we can explore more advanced options together! Are you satisfied with the solution I provided so far?

Have done all this already... I don't have a credit card available to pay... I am hoping to get this resolved vs just waiting and not being able to keep using it

Thanks for the extra context! Since you've already tried standard troubleshooting, let’s focus on getting your access to Pogo in a different way.

If you don’t have a credit card, you might consider using PayPal as it’s a widely accepted payment method for subscriptions. You can sign up or link your account to your Pogo account. Here’s how to do it:

1. Go to the Pogo website pogo.com.
2. Click on Join Club or log into your existing account.
3. Choose PayPal as your payment option during the subscription process.

For additional options, you can also explore using Google Pay or Apple Pay, if those are available on your Kindle. These methods might give you more flexibility without needing a credit card.

If you've exhausted these options and still can’t resolve the issue with the app itself, it might be best to reach out to Pogo support at [email protected]. They can provide more specific assistance regarding account issues and payment methods.

Are you satisfied with the solution I provided? If you need further help, just let me know!

I ment a credit card to pay to have you help me. I don't have that. The application just doesn't load it just crashes

Thank you for clarifying! Since you’re experiencing crashing issues with the Pogo app on your Kindle, let’s try a couple of different approaches to see if we can resolve this.

1. Reinstall the App: Sometimes, a fresh installation can solve persistent crashing issues. Here’s how you can do it:
- Uninstall the Pogo app by going to Settings > Apps & Notifications > Pogo > Uninstall.
- After uninstalling, restart your Kindle.
- Then, go to the Google Play Store, search for Pogo, and reinstall it.

2. Check for System Updates: Ensure your Kindle’s operating system is up to date. Go to Settings > Device Options > System Updates to check for any available updates.

3. Check for Known Issues: I've checked for any widespread issues with the Pogo app, and it seems some users are experiencing crashes following updates. Unfortunately, there might not be an immediate fix available at this moment, but you can keep an eye on forums or the EA Help website for updates.

If none of these suggestions work, it might be worth reaching out to Pogo Support directly via email at [email protected] for further assistance. They may have additional insights based on the technical details of your device and app version.

Let me know if you’d like more help or if you want to try something else! Are you satisfied with the solution I provided?

I have the application on my pixel 3xl my phone. My tablet that I am on now doesn't support it. I have already tried to uninstall and reinstall hopefully not losing everything I have done for the last 2 months. Thanks for your help as you could. I will keep your suggestions and probably just have to wait. The support team wanted $5. On a credit card that I dont have. So I had to back out. That's the o of reason I mentioned that.I will probably have to email them like you suggested. Thanks for everything:)

I appreciate your patience, and I'm glad we could at least work through some options together! Since you're experiencing crashes on your Pixel 3XL and the tablet isn't supporting the app, I have a few more suggestions that might help with your phone:

1. Check Battery Optimization: Sometimes, battery optimization settings can interfere with app performance. To check this:

- Go to Settings > Battery > Battery Optimization.

- Find the Pogo app and make sure it's set to "Not Optimized". This gives it more freedom to run without interruptions.

2. Clear App Data: Clearing the app data can sometimes help resolve crashes without losing your progress within the app:

- Go to Settings > Apps & Notifications > Pogo > Storage > Clear Data. This will reset the app and may help fix the crashing issue.

3. Check for Update: Ensure your Pixel 3XL is running the latest version of Android. Sometimes, operating system updates can improve app stability.

- Go to Settings > System > System Update and check for any available updates.

4. Reconnect to Wi-Fi: If the app requires an internet connection, ensure your Wi-Fi is stable. Try toggling your Wi-Fi off and back on, or reconnecting to a different network if possible.

5. Contact Support: Since the issue persists, contacting Pogo support via email may be the best option. They might be able to assist you in resolving your issue without the additional cost.

I hope one of these solutions works for you! Please keep me updated on how it goes, and if you have any other questions or need further assistance, feel free to ask. Are you satisfied with the solutions I provided?

Alternatives to reinstalling Pogo without losing data

To avoid losing your data while resolving the issues with the Pogo app, here are a few alternatives to consider before reinstalling the application:

1. Clear the App Cache and Data: This can often fix the issue without needing to uninstall the app. Go to your Settings > Apps & Notifications > Pogo > Storage, and then select Clear Cache and Clear Data. This will refresh the app without erasing your personal data.

2. Refresh Game Data: If there’s an option within the app or its settings to refresh the game data, this can clear out any cached glitches without needing to reinstall. This method won’t erase your progress.

3. Log out and Log back In: Sometimes logging out of your account and then logging back in can help refresh your session and solve crashing issues. Look for the log-out option in the app settings.

4. Ensure Your Phone's Software is Updated: Go to Settings > System > System Update on your Pixel 3XL. If there’s an update available, install it. Updated software can resolve compatibility issues with apps.

5. Check for App Permissions: Ensure the Pogo app has all necessary permissions enabled. Go to Settings > Apps & Notifications > Pogo > Permissions and enable any that may be turned off.

6. Reboot the Device: A simple restart of your Pixel 3XL can sometimes resolve temporary software glitches that may be causing the app to crash.

If you eventually decide to reinstall the app, rest assured that your game progress is typically stored on the cloud and should not be lost as long as you log in with the same account you previously used. Always a good practice to confirm this through the app's help section or support documentation.

If you run into more issues or want to discuss further, just let me know! Are you satisfied with the suggestions provided?

How to backup Pogo account before reinstallation?

To ensure that you don't lose any progress when reinstalling the Pogo app, here’s how you can back up your account before proceeding:

1. Link Your Account: If you haven’t already, make sure that your Pogo account is linked to an email address or an account with a third-party service (like Facebook or Google). This typically ensures that your progress and data are saved in the cloud. Most gaming apps automatically back up your game data if linked to an account.

2. Verify Game Data: After linking your account, verify that your progress is indeed saved by checking your profile or recent activity within the app. Make sure everything shows up correctly.

3. Contact Support for Confirmation: If you have concerns about your specific progress being saved, consider emailing Pogo support at [email protected] to confirm how your data is backed up and whether there’s anything extra you should do before uninstalling.

4. Backup Device Data: Though not specifically for Pogo, consider creating a backup of your entire device using Android’s backup feature.
- Go to Settings > System > Backup, and turn on 'Back up to Google Drive'. This ensures that most of your app data, including settings, passwords, and some game data, are stored safely.

Once you’ve confirmed everything is linked or backed up, you can safely proceed to uninstall and reinstall the app. When you log back in, your progress should be there waiting for you.

If you have any more questions or need additional help, please let me know! Are you satisfied with the steps I provided?