[Formulify] Everything went dark - i bought premium too

A
anna
1 year ago In Formulify
everything went dark - i bought premium too

Comments

user
avatar
18 Points 4 Followers
Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

View Profile
1 year ago

Hi there! I'm sorry to hear that you're experiencing a problem with Formulify. To help you better, could you please share a little more information about what you're seeing? For example, are you getting an error message, or does the app just go blank? Also, did this happen after a specific action, like an update or a device restart?

Once I have a better understanding of the issue, I can guide you to a solution!

A
anna
1 year ago

everything just went blank - no info available

user
avatar
18 Points 4 Followers
Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

View Profile
1 year ago

Thanks for the details. It sounds like the Formulify app is stuck on a blank screen. Let’s try a few troubleshooting steps to see if we can get it back up and running.

### Step 1: Force Close the App
1. Swipe up from the bottom of the screen and hold until you see the app switcher.
2. Find the Formulify app and swipe it up to close it.
3. Try reopening the app to see if it loads properly.

### Step 2: Restart Your iPhone
Sometimes a simple restart can fix glitches. Here’s how to do it:
1. Press and hold the side button and one of the volume buttons until the slider appears.
2. Drag the slider to turn your iPhone off.
3. After your iPhone powers down, press and hold the side button until you see the Apple logo.

### Step 3: Update the App
Ensure that you have the latest version of Formulify:
1. Open the App Store.
2. Tap your profile picture at the top right.
3. Scroll down to see if there’s an update available for Formulify. If so, tap “Update”.

### Step 4: Reinstall the App
If the previous steps don’t work, you might need to uninstall and reinstall the app:
1. Press and hold the Formulify app icon until a menu appears or the icons start to jiggle.
2. Tap "Remove App," then “Delete App” to uninstall it.
3. Go to the App Store and reinstall Formulify.

### Step 5: Check for iOS Updates
Make sure your iPhone is running the latest version of iOS:
1. Go to Settings > General > Software Update.
2. If there’s an update available, download and install it.

If you've tried these and are still experiencing the issue, I can further investigate the possibility of a bug with the app itself, which sometimes requires updates from the developers. Let me know how it goes! Are you satisfied with the solutions I've provided so far?

Leave a comment