Hello! I understand you're having trouble logging into your Empower FCU account on your computer with the new security features. Let’s try to figure this out together.

Could you please share if you're getting any specific error messages when you try to log in on your computer? Additionally, are you using a specific web browser on your computer? This information will help us find the right solution for you.

error code 300

Thank you for providing the error code. Error code 300 typically indicates an issue related to security settings that may restrict access on specific devices, especially if new security features were recently implemented. Let's work through some steps to address this issue on your computer.

### Here’s what you can try:

1. Clear Your Browser Cache:
Sometimes, old data can lead to login issues. Here’s how to clear the cache in a WebKit-based browser:
- Open your web browser.
- Go to the settings or preferences.
- Look for an option labeled "Clear Browsing Data" or "Clear Cache".
- Select to clear cached images and files, then confirm.

2. Try a Different Web Browser:
If you're using a specific browser, attempting to log in with a different one (like Chrome or Firefox) can help identify if the issue is browser-specific.

3. Disable Browser Extensions:
Some extensions can interfere with logging into secure sites. Try disabling all extensions to see if that resolves the issue:
- Go to your browser settings.
- Find the extensions or add-ons section.
- Disable all of them, restart the browser, and then try logging in again.

4. Check Your Security Settings:
If you have any antivirus or firewall software, they might block certain features of the Empower FCU website. Temporarily disable them and try logging in again. Just make sure to enable them after you've checked.

5. Try Incognito Mode:
This mode can bypass some stored data and extensions that might interfere with your login.
- Open your browser’s incognito or private mode.
- Attempt to log in again.

6. Reach Out for Further Assistance:
If these steps do not resolve the issue, it may require further investigation. You can contact Empower FCU directly at 800-462-5000 or email them at [email protected] for specialized support.

Let me know how these steps work for you! Are you satisfied with the solutions provided, or would you like additional assistance?