Hi there! Thanks for reaching out. I understand the Candle app is stuck on the loading screen after you completed your tasks. Let’s get this sorted out together.

First, could you tell me if you’ve tried closing the app completely and reopening it? Also, are you connected to Wi-Fi or mobile data right now? Sometimes network issues can cause the app to hang on loading.

Here’s a simple step-by-step to try first:

1. Force quit the Candle app: On your iPhone with iOS 18.3.2, swipe up from the bottom (or double-click the Home button if you have one) to bring up the app switcher, then swipe the Candle app off the screen to close it.

2. Switch your internet connection: If you’re on Wi-Fi, try switching to mobile data or vice versa. Network authentication glitches can cause loading issues.

3. Reopen the app: Launch Candle again and see if it passes the loading screen.

If that doesn’t help, let me know if you have tried reinstalling the app or restarting your iPhone yet. Sometimes clearing the app cache by reinstalling can resolve any corrupted files causing the stuck screen.

I’m here to help till we fix this! Could you try these steps and share what happens?