[Shoom・AI Music, Song Generator] Shoom is unable to play songs from my library. I

G
GGSS
Shoom is unable to play songs from my library. I

Comments

user
avatar
151 Points 6 Followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

View Profile
3 months ago

Hi there! I see you're having trouble playing songs from your Shoom AI Music app library on your Windows device using WebKit. Let's get this sorted out.

To start, could you tell me a bit more about what's happening when you try to play songs? For example:
- Are the songs showing up in your library but not playing at all?
- Do you get any error messages?
- Have you noticed if this happens with all songs or just certain ones?
- Have you already tried restarting the app or your computer?

While I wait for your reply, here are some common troubleshooting steps to try:

1. Check Internet Connection: Although your songs are in the library, sometimes streaming or playing might require a stable online connection if they aren't fully downloaded.

2. Clear Cache and Cookies in WebKit Browser: Sometimes cached data can interfere with playback.
- Open your browser settings.
- Find 'Clear browsing data' or 'Clear cache and cookies'.
- Clear the cache, then refresh the Shoom app page.

3. Verify Account Status: Log out and log back in to ensure your account is active and the app is syncing properly. Some users have reported that reactivating their accounts helped restore access to songs2.

4. Check Volume and Mute Settings: Make sure the player and your system volume aren't muted or set too low. Sometimes playback happens silently if muted elsewhere7.

5. Try a Different Browser or Device: Since you’re on WebKit, sometimes browser-specific issues cause problems. Testing on another browser or device can help isolate the issue.

Let me know which steps you've already tried and any new info from your side. We can go deeper if needed!

Leave a comment