If you're experiencing login issues with the Till app, several common solutions and troubleshooting steps can help resolve the problem. The following suggestions are based on general app troubleshooting practices and specific advice for the Till app and similar apps:

1. Check Username & Password
- Make sure you are entering the correct username and password. If you reset your password, confirm whether your username is the same as your email address, as sometimes the username may differ3.
- Check the password for special characters (especially on mobile). Certain special characters, such as the colon (:), can cause login problems in some mobile apps. If this might be the case, try changing your password (on the website) to exclude any special characters and attempt to log in again3.

2. Clear App Data and Cache (Android)
- Go to Settings > Apps > Till > Storage and tap Clear Data and Clear Cache. This often resolves issues where the app crashes, freezes, or fails to log in properly5.

3. Update or Reinstall the App
- Ensure you have the latest version of the Till app installed.
- If the issue persists, uninstall and reinstall the app to rule out any corrupted installation files45.

4. Test Network and Device
- Try logging in on a different device or different network to rule out device-specific or network-specific issues1.
- If possible, switch between Wi-Fi and mobile data.

5. Browser Issues (If Using Web Login)
- If you're using a web browser, try incognito/private mode or a different browser.
- Disable ad blockers or pop-up blockers, which may interfere with the login process1.

6. Authentication/Verification Problems
- If you're not receiving verification codes or have lost access to your authentication method, try to regain access to your original phone number and request a new code2.
- If you only have one authentication method and cannot access it, you may need to delete your account and create a new one2.

7. Contact Support
- If none of the above solutions work, contact Till’s support team directly for help:
- Email: [email protected]
- Phone: 424-377-86156

Quick Checklist for Troubleshooting Till App Login Issues:
- Confirm username/email and password are correct and compatible.
- Remove special characters from the password (especially for mobile login).
- Update, clear cache/data, or reinstall the app.
- Try a different device or network.
- Disable ad blockers/pop-up blockers in browsers.
- Address any authentication or verification issues.
- Reach out to customer support if the problem persists.

By methodically working through these steps, most users are able to resolve Till app login issues effectively3512.