[My Hot Pot Story] After the most recent update. The app won't load. And is only stuck on the loading page.

R
Rose
5 months ago In My Hot Pot Story
After the most recent update. The app won't load. And is only stuck on the loading page.

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R
Rose
5 months ago

After the most recent update. The app won't load. And is only stuck on the loading page.

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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5 months ago

Hi there! I understand your My Hot Pot Story app is stuck on the loading page after the recent update. That’s definitely something we want to get sorted out for you. Just to clarify, is the app completely frozen on the loading screen, or do you see any error messages or pop-ups while it’s loading?

Meanwhile, here are some initial steps we can try to fix the loading issue on your Android device with WebKit browser environment:

1. Restart the App: Close the app completely from the recent apps list, then reopen it to see if it loads properly.

2. Clear App Cache:
- Go to your device Settings > Apps > My Hot Pot Story.
- Tap on Storage, then select Clear Cache.
- Try opening the app again.

3. Check Your Internet Connection: Ensure you are on a stable Wi-Fi or mobile data connection as the game may need to connect to the server during loading.

4. Update or Reinstall the App:
- Double-check if there’s a newer update pushed.
- If not, try uninstalling and reinstalling the app from the Play Store.

Based on recent community feedback, there were reports of the latest update causing loading issues, and the developers are aware and working on a fix. Some users found that rolling back to the previous version helped, but that requires sideloading an older APK which I can assist you with if needed.

Could you please confirm which of these steps you’ve tried? Also, do you notice any pattern when it fails to load (e.g., after a particular action)? This will help me guide you better.

If you want, I can also check for any announced fixes or follow-ups from the developers right now. Just let me know!

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