Hello! I understand that the location pin on your map is not showing your actual position accurately, which can cause issues for drivers. Let's work together to resolve this.

Could you please provide me with a bit more detail? Are you using the Seamless app on a browser or maybe on a mobile app? Additionally, can you let me know if your address is entered correctly in the app, or if the pin appears to be consistently misplaced?

Once I have that information, I can guide you through some steps to correct the issue!

the address is correct the pin is consistently wrong

Thank you for clarifying that the address is correct, but the pin placement is consistently wrong. Let’s see how we can tackle this issue effectively!

Since you're experiencing a persistent issue with the location pin, I recommend taking the following steps:

1. Check Location Services: Ensure that your device has location services enabled and is accurately identifying your location. You can do this by going to your system settings and making sure that location services are turned on.

2. Re-center the Pin: If possible, you can manually adjust the pin. In some applications, you may have the option to click on the pin and drag it to the correct location, or you can suggest an edit if it's an option in the app. This tells the mapping service to review the location and correct it if needed. For more guidance on this, you can refer to Google's Fix a missing address or wrong pin location page.

3. Contact Support: If the issue persists after trying the above steps, it may be helpful to report this directly to Seamless support for assistance. You can do this by sending an email to [email protected] to ensure they are aware of the problem.

4. Delivery Instructions: Meanwhile, if you're placing an order, you could also add a note in the delivery instructions that the location pin is incorrect to help drivers navigate properly.

Please let me know if you're able to follow these steps, or if you have any other details about what you've tried!