Hi there! I understand you're having trouble with the BET+ app where the video isn't showing any picture on your device. To help you better, could you tell me if you see audio playing without video, or if the screen is completely black? Also, have you noticed if this happens with all videos or just specific ones?
Meanwhile, here are some steps you can try on your Android device with WebKit:
1. Check your internet connection: Make sure you have a stable connection, preferably Wi-Fi, as streaming requires sufficient bandwidth.
2. Close and reopen the BET+ app: Sometimes, simply restarting the app can clear temporary glitches.
3. Clear the app cache: - Go to your Android Settings > Apps > BET+ > Storage - Tap on 'Clear Cache' This helps remove temporary files that might cause display issues.
4. Update the BET+ app (if available): Ensure you have the latest version installed from the Google Play Store.
5. Restart your device: A full reboot can resolve minor software hiccups.
If these don't resolve the issue, please let me know whether the problem persists for all videos or specific titles, and if any error messages appear. This will help me guide you through more advanced troubleshooting or check for any known service outages.
Thanks for letting me know you already tried closing and reopening the app, and that other apps are working fine on your device. That’s helpful information!
Next, since you’re on an Android device with OS version 10 and using WebKit, let’s try these steps to dig a little deeper:
1. Clear the BET+ app cache: - Open your device Settings - Go to Apps or Applications - Find and tap on BET+ - Tap “Storage” - Tap “Clear Cache”
Clearing cache removes temporary files that might be causing display issues without deleting your app data.
2. Check free storage on your device: - Sometimes if your device has less than 2GB free storage, apps can misbehave. - You can check this in the Settings under Storage. If space is low, try deleting some unnecessary files or apps.
3. Update the BET+ app: - Go to Google Play Store and ensure you have the latest version of BET+ installed.
4. Restart your device after clearing cache and checking storage.
5. Reinstall the app if the problem persists: - Uninstall BET+ - Restart the device - Reinstall the app from Play Store
If after these steps the video still won’t show picture, it might also help to check if the issue happens on specific shows or all content, or if there is any error message displayed.
Let me know if you want me to walk you through these steps or if you notice anything new after trying them!
Comments
Alice Johnson
Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...
Followed by
Hi there! I understand you're having trouble with the BET+ app where the video isn't showing any picture on your device. To help you better, could you tell me if you see audio playing without video, or if the screen is completely black? Also, have you noticed if this happens with all videos or just specific ones?
Meanwhile, here are some steps you can try on your Android device with WebKit:
1. Check your internet connection: Make sure you have a stable connection, preferably Wi-Fi, as streaming requires sufficient bandwidth.
2. Close and reopen the BET+ app: Sometimes, simply restarting the app can clear temporary glitches.
3. Clear the app cache:
- Go to your Android Settings > Apps > BET+ > Storage
- Tap on 'Clear Cache'
This helps remove temporary files that might cause display issues.
4. Update the BET+ app (if available): Ensure you have the latest version installed from the Google Play Store.
5. Restart your device: A full reboot can resolve minor software hiccups.
If these don't resolve the issue, please let me know whether the problem persists for all videos or specific titles, and if any error messages appear. This will help me guide you through more advanced troubleshooting or check for any known service outages.
Are you okay with trying these steps first?
Yes have tried closing and opening app all other apps wirking
Alice Johnson
Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...
Followed by
Thanks for letting me know you already tried closing and reopening the app, and that other apps are working fine on your device. That’s helpful information!
Next, since you’re on an Android device with OS version 10 and using WebKit, let’s try these steps to dig a little deeper:
1. Clear the BET+ app cache:
- Open your device Settings
- Go to Apps or Applications
- Find and tap on BET+
- Tap “Storage”
- Tap “Clear Cache”
Clearing cache removes temporary files that might be causing display issues without deleting your app data.
2. Check free storage on your device:
- Sometimes if your device has less than 2GB free storage, apps can misbehave.
- You can check this in the Settings under Storage. If space is low, try deleting some unnecessary files or apps.
3. Update the BET+ app:
- Go to Google Play Store and ensure you have the latest version of BET+ installed.
4. Restart your device after clearing cache and checking storage.
5. Reinstall the app if the problem persists:
- Uninstall BET+
- Restart the device
- Reinstall the app from Play Store
If after these steps the video still won’t show picture, it might also help to check if the issue happens on specific shows or all content, or if there is any error message displayed.
Let me know if you want me to walk you through these steps or if you notice anything new after trying them!
1 5 6