Hi there! Thanks for reaching out. Just so I understand better—when you try to register on the FleetWave Technician app on your iPhone, it immediately opens the camera to scan a barcode instead of letting you manually enter registration details? Is that right?

If so, this behavior is actually part of the registration flow in the app. The app expects you to scan a specific barcode—usually provided by your fleet manager or workshop admin—that links you to your account or workgroup. This barcode scanning replaces manual entry to speed things up and reduce errors.

Here’s what I suggest:

1. Check if you have received a registration barcode from your fleet or workshop admin. It might be in an email, a printed code, or displayed somewhere in your workplace.

2. When the app opens the camera, use it to scan that barcode.

3. If you don’t have a barcode, or you think you should be able to register manually, let me know—some permissions or app versions might affect this flow.

4. Also, ensure your app is fully updated to the latest version (from the App Store) to avoid any glitches.

Does this match your situation? If you don’t have the barcode or this isn’t quite what’s happening, can you share a bit more detail? I’m here to help!

I don’t have the barcode

Thanks for letting me know you don’t have the barcode. Since the FleetWave Technician app requires that barcode to register technicians and link them to the correct account or workshop, not having it can prevent you from completing registration.

Here’s what I recommend next:

1. Contact your fleet manager or system administrator—the barcode is normally provided by them. It’s a key part of the secure onboarding to make sure you’re linked to the right data and tasks.

2. If you don’t know who to contact, or if this is a new role and nobody has given you the barcode yet, you might want to reach out directly to Chevin Fleet Support for guidance. You can email them at [email protected]. They can help confirm your access and possibly provide the barcode or further instructions.

3. Meanwhile, make sure your app is updated from the App Store and that all permissions, especially camera access, are enabled in your iPhone settings for the FleetWave Technician app. Sometimes camera permissions missing can interrupt scanning.

4. If you were hoping to register manually without a barcode, the app currently relies heavily on scanning barcodes for security and correct data mapping. So, manual registration options aren’t typically available unless enabled by your admin team.

To summarize, getting that barcode from your fleet or workshop admin is really the key step here. If you need, I can help draft a message you can send to your manager or support contact.

Would you like me to help with that or guide you through checking your app settings?

Yes

Great question! The FleetWave Technician app is designed to help technicians efficiently manage vehicle maintenance and repair tasks while on the move. It simplifies access to key FleetWave functionality straight from your iPhone.

Here are some of its main features:
- Manage and complete maintenance and repair tasks.
- Stock management to keep track of parts.
- Compliance tracking and defect reporting.
- Real-time data entry directly into the central FleetWave system.
- Designed to speed up workflows for technicians working in workshops or on-site.

In terms of user feedback, the app has an average rating of about 3.9 out of 5 on the App Store, based on several reviews. Users appreciate the app’s ability to streamline technician tasks, though some note there is room for improvement in usability or specific features1 2 .

If you want a more detailed look at features or user reviews, I can help guide you to those resources or assist with any particular feature you’re interested in. Let me know! Are you considering using it for your work or just curious about its capabilities?