Hi! I’d love to help get your Tris Home app connected to Wi-Fi. To start, can you tell me a bit more about what happens when you try to connect? For example:

- Does the app show any error messages or just fail to connect quietly?
- Are you trying to connect to a home Wi-Fi network with a password?
- Have you recently changed your Wi-Fi password or network settings?
- Is your iPhone connected to the same Wi-Fi network you want the Tris Home app to use?

Once I get a better idea of the situation, I can guide you step-by-step with some effective troubleshooting. Meanwhile, here are some general first steps that usually help:

1. Restart the Tris Home app completely: Double-tap the Home button or swipe up to open the app switcher, then swipe the app off the screen to close it fully. Reopen it and try connecting again.

2. Make sure your iPhone itself is connected to Wi-Fi and that internet is working in general.

3. Restart your Wi-Fi router/modem by unplugging it for about 30 seconds, then plugging it back in.

4. Restart your iPhone.

These basic steps often clear up temporary connection hiccups. If you’ve tried these already or the problem persists, I can walk you through more specific settings or advanced fixes.

Could you please let me know what you’ve tried so far and how exactly the app behaves? That way I won’t repeat any steps and we can dive right into the right next solution.

Will not connect to my wi fi