[FlightStats] Will not accept password

Solved & Closed
P
Phyl Toohey
8 months ago In FlightStats
Will not accept password

Comments

user
avatar
18 Points 4 Followers
Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

View Profile
8 months ago

Hi there! I see you're having trouble with the FlightStats app not accepting your password. Let’s get this sorted out together.

First, can you confirm if you are entering your password directly in the app, or are you trying to log in through a web browser? Also, have you tried resetting your password recently, or is this the first time you're facing this issue?

While I wait for your reply, I can guide you through a common solution: resetting your password within the app itself. Here’s how you can do it step-by-step on your iPhone with iOS 18.6.2:

1. Open the FlightStats app.
2. Tap on "Log In" at the top right corner.
3. Select "Forgot Password."
4. Enter the email address associated with your FlightStats account.
5. Check your email for a password reset link and follow the instructions to create a new password.
6. Return to the app and try logging in with the new password.

If this doesn’t work, or you don’t receive the password reset email, we can try additional steps like updating the app, clearing any cached data, or reinstalling the app.

Let me know what you’ve tried so far or if you want me to guide you through any of these steps!

P
Phyl Toohey
8 months ago

Not accepting my password

user
avatar
18 Points 4 Followers
Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

View Profile
8 months ago

Thanks for letting me know your password still isn’t being accepted. I want to help you get this fixed quickly.

A quick thing to check—are you entering your password exactly as it is, including no extra spaces before or after? Sometimes copying and pasting can accidentally add those.

Since you mentioned it’s not accepting your password, you might want to try resetting it again but make sure to avoid using any dashes or hyphens in the new password, as some users have found that causes login issues with the FlightStats app1.

Here’s a quick step-by-step to reset your password effectively on your iPhone:

1. Open the FlightStats app.
2. Tap “Log In” then choose “Forgot Password.”
3. Enter your registered email address.
4. Check your email for the password reset link.
5. When creating your new password, avoid special characters like hyphens or dashes.
6. Try logging in again with this new password.

If after this, you still have trouble logging in, it helps to:

- Update the FlightStats app to the latest version via the App Store.
- If needed, uninstall and reinstall the app to clear any corrupted data.

If none of this works, it might be an issue on the server side or account-specific, in which case contacting FlightStats support directly at [email protected] will be the next best step.

Would you like help walking through any of these steps? And have you tried resetting your password yet?

Comments closed for this post.