Hi! I’m Frank Taylor. Sorry to hear your Super Factory-Tycoon Game is freezing on the loading screen. Let’s get it sorted out together.

Before we dive into fixes, could you tell me a bit more?
- Does it freeze immediately on the loading screen or after some progress?
- Have you tried restarting the game or your device?
- Are you connected through Wi-Fi or mobile data?
- Also, briefly, have you done any troubleshooting so far?

In the meantime, here are some step-by-step tips tailored for your Android OS 15 device:

1. Force Close and Restart the Game
- Open your device’s Settings > Apps > find Super Factory-Tycoon Game > tap Force Stop.
- Then relaunch the game.

2. Clear Cache for the Game
- Go to Settings > Apps > Super Factory-Tycoon Game > Storage > Clear Cache.
- Launch game again to see if it loads properly.

3. Check Network Connection
- Sometimes unstable internet can cause loading freezes.
- Switch between Wi-Fi and mobile data to test.

4. Free Up Device Memory
- Close any other apps running in background to give the game enough RAM.
- Restart your phone to clear temporary memory clutter.

5. Update the Game and Device Software
- Make sure the game is updated to the latest version available on your app store.
- Also check if your Android OS has any pending updates.

6. Reinstall the Game
- Uninstall the game from your device, then reinstall fresh from your app store.
- Note: This might remove any unsynced game progress, so make sure your progress is backed up if possible.

If after these steps, it still freezes on loading, it could be related to game files or graphic loading glitches. In that case, I can suggest some advanced options or escalate to our support team.

Could you try these and share how it goes? Also, please tell me if you noticed anything specific like an error message or a particular point at which it stalls. I’m here to help!