[Drafters Fantasy Sports] App is not working neither is website

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tyler guyton
7 months ago In Drafters Fantasy Sports
App is not working neither is website

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Emily Roberts

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7 months ago

Hi there! I’m Emily, here to help you get back on track with Drafters Fantasy Sports. I see that both the app and website aren't working for you. To get started, could you tell me a little more about what exactly happens when you try to use them? For example, are you getting any error messages, or does the app/website just not load? Also, have you tried any steps already like restarting the app or your device?

Once I have that info, I can guide you through some straightforward troubleshooting steps.

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tyler guyton
7 months ago

Yes ive tried restarting my phone and yes i get error messeges saying theres no connection

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Emily Roberts

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7 months ago

Thanks for sharing those details! Since both the app and website are giving you a "no connection" error despite restarting your phone, let's walk through some connection-focused steps specifically for your Windows device and WebKit browser.

1. Check your internet connection:
- Make sure you're connected to a stable Wi-Fi or wired network.
- Try opening other websites or apps to confirm internet access.

2. Clear your browser cache:
- For WebKit (likely Safari or similar), go to browser settings, find the option to clear your cache and cookies, then restart the browser.
This helps in case corrupted cached data blocks loading the site.

3. Log out and log back in:
- If the website partially loads, sign out of your Drafters account and sign back in. Sometimes session issues cause connection errors1.

4. Update the app and browser:
- Make sure your app is the latest version by checking your app store or source.
- Also, update your browser to the latest version on Windows 10.

5. Restart your modem/router:
- Power off your internet router/modem for 30 seconds, then turn it back on. This can resolve network glitches affecting connectivity.

6. Check for location or firewall settings:
- Verify that your firewall or antivirus is not blocking Drafters services or that location settings are enabled for the app/website (some fantasy sports platforms require location confirmation)10.

If after trying these steps the problem persists, it may be a service issue on Drafters’ side or a deeper network-related problem. Let me know which steps you've tried already or if you see any new errors popping up during this process. I’m here to help you get this sorted!

Are you able to try these out and update me on the results?

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