Hi! I see you're getting a login failed message on the Plenitude On the Road app even before entering your credentials, and you've already tried deleting and reinstalling the app. Let’s see if we can get this sorted out.

First, may I ask a couple of quick things?
- Are you seeing any error message or code along with the “login failed” notice?
- Is this happening immediately after opening the app, or after tapping the login button?
- Do you have a stable internet connection on your iPhone (Wi-Fi or cellular)?

Meanwhile, here are some troubleshooting steps we can try:

1. Restart your iPhone: Sometimes a simple restart can refresh the system and clear minor glitches.

2. Check Internet connection: Make sure your iPhone is connected to a reliable internet source, either Wi-Fi or cellular, as the app requires online access.

3. Check App Permissions: Go to iPhone Settings > Plenitude On the Road app and ensure it has the necessary permissions like network access enabled.

4. Clear cache/data if possible: While iOS apps don’t usually offer manual cache clearing, reinstalling normally resets data. Since you already reinstalled, it should be clear.

5. Check for app updates: Verify if the app version installed is the latest from the App Store.

6. Sign in method: Does the app try to auto-login or use a third-party authorization (like Google) before you input details? If so, it might be stuck on trying to authenticate in the background.

If none of these steps works, the issue might be a bug or server-side problem. Other users have reported similar login errors, and the app developer suggests contacting their support at [email protected] for specific help on account or server issues1.

Could you please try these steps and let me know what you observe? That way, I can help further or guide you on contacting support if needed!

Login says it’s failed even before I’ve put in my details. I’ve deleted and reinstalled the app

Thanks for sharing that the login error happens immediately when you open the Plenitude On the Road app, even before you enter any details, and that reinstalling hasn’t helped. That definitely narrows things down.

Since there’s no direct search data available on this specific error, let’s try these advanced steps tailored to your iPhone running iOS 18.6.2:

1. Check Date & Time Settings
Go to Settings > General > Date & Time. Make sure “Set Automatically” is enabled. Incorrect time settings can cause authentication failures.

2. Reset Network Settings
Sometimes network configurations can cause app connectivity issues. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Note this will remove saved Wi-Fi passwords, so be ready to reconnect.

3. Disable VPN or Proxy Services
If you use any VPN or proxy apps, try turning them off, as they can interfere with authentication processes.

4. Check for iOS Updates
Even if you’re on iOS 18.6.2, verify if any minor updates or patches are available: Settings > General > Software Update.

5. Try Another Network
If possible, connect to a different Wi-Fi network or try using cellular data to rule out network-specific blocks.

If these steps don’t resolve it, it’s possible the app has a bug or there’s a server-side issue affecting your account or device. The next best step would be to contact Plenitude On the Road support directly at [email protected], mentioning this login error happens instantly on app launch, even after reinstall. They may be able to check backend logs to assist further.

Let me know how these steps go, and I’m here to help you try other options if needed! Are you satisfied with this approach so far?

Login says it’s failed even before I’ve put in my details. I’ve deleted and reinstalled the app

Thanks for your patience! It looks like some users have experienced login or permission-related errors like “Login failed” or error 403 when trying to sign in with Google on the Plenitude On the Road app, which could be related to authentication glitches or permissions issues1.

Since your problem occurs even before entering credentials, here are some targeted steps to try based on this:

1. Force Close and Restart the App
Double-click the Home button or swipe up and hold to open the app switcher, then swipe the Plenitude On the Road app off the screen to close it fully. Reopen the app and check login behavior.

2. Check if the App Tries Auto-login or Third-Party Sign-in First
If the app tries to authenticate with a service like Google automatically, this might cause early login failure if permissions or tokens are invalid. Are you seeing a “Sign in with Google” or similar button?

3. Review App Permissions and Network Access
Ensure the app has permission to access the network: Go to iPhone Settings > Plenitude On the Road and verify permissions. Also, test with Wi-Fi and cellular data to rule out connectivity issues.

4. Check for App Updates or Known Issues
The app has a rating around 3.6-3.9 with reports of freezing and errors, so developer updates or server-side problems might affect login. Visit the official support page or contact their call center at the link on Plenitude’s website for direct help2.

5. Temporary Workaround
If the app is persistently failing on launch, try logging in via their web portal if available and see if your account is active.

If these steps still don’t resolve the problem, it would be best to reach out to Plenitude On the Road’s support team directly. They offer 24/7 assistance and can check for account or server-side issues that could cause this early login failure2.

Please try these suggestions and let me know how it goes! Are you satisfied with the solution I provided?