Hi there! I see you're having trouble with the SunnyFit app not recording your workout sessions on your iPhone running iOS 18.5. I’d love to help you get this sorted out. Just to get a better idea, could you tell me if the app fails to start recording entirely, or does it stop partway through? Also, are you using any fitness equipment connected via Bluetooth, or doing workouts without equipment?

In the meantime, here’s a good starting point to try:

1. Check Bluetooth Connection: If you link SunnyFit to equipment, make sure your iPhone’s Bluetooth is turned on and the app has permission to access it. Sometimes the connection needs a little nudge — turning Bluetooth off and on again can help.

2. App Permissions: Go to your iPhone Settings > SunnyFit, and confirm the app has access to the Health app, Motion & Fitness, and Bluetooth. These permissions are essential for the app to record workouts effectively.

3. Background App Refresh: Verify that Background App Refresh is enabled for SunnyFit (Settings > General > Background App Refresh). This allows the app to track activity even if you switch to another app.

4. Close and Restart: Try force-closing the SunnyFit app and reopening it. This can clear up minor glitches.

5. Restart your iPhone: Sometimes, restarting your device can clear network or app issues that might interfere with tracking.

If your workout still isn't recording after these steps, try uninstalling and reinstalling the SunnyFit app. Make sure your workout data is synchronized or saved before doing this if possible, as reinstalling might clear unsynced info.

Let me know how this goes or if you noticed any specific error messages during your workouts. We can then look into more advanced troubleshooting if needed.

Still not working

Thanks for letting me know it’s still not working. Let’s try some more focused steps based on SunnyFit app specifics and your iPhone’s setup.

Here’s what I recommend next:

1. Verify Equipment Compatibility and Bluetooth Connection:
- Double-check that your equipment is on SunnyFit’s compatible equipment list if you're using a smart device.
- Make sure Bluetooth is enabled on your iPhone and that SunnyFit has permission to access it. Sometimes toggling Bluetooth off and on can help the device rediscover equipment.
- Try unpairing the equipment (if it was paired before) and then reconnecting through the SunnyFit app Bluetooth search feature1,5.

2. Check App Settings and Permissions Again:
- Go to iPhone Settings > SunnyFit and confirm all permissions are granted: Bluetooth, Motion & Fitness, and Health.
- Also check Background App Refresh is enabled for SunnyFit (Settings > General > Background App Refresh).

3. Update the App:
- Make sure you have the latest version of SunnyFit installed via the App Store. Developers often fix connectivity bugs in updates.

4. Re-login or Reinstall:
- Sometimes, simply logging out of your SunnyFit account and logging back in can reset session issues.
- If that doesn’t work, uninstall the app and reinstall it. Remember to sync or back up your data first if possible.

5. Test with Different Workouts:
- Try recording a workout without the equipment connected (a basic bodyweight or cardio session) to see if the app records that. This helps isolate whether the problem is equipment connectivity or a broader app issue.

If after all this it’s still not recording workouts, there might be a deeper connectivity issue or a bug, and contacting SunnyFit support directly can help: [email protected].

Let me know if you want me to guide you through any specific step! Are you using equipment when trying to record workouts?