Hello! I understand you're running a test with the Garmin Messenger app on your Mac (OS X 10.15.7) and not getting any confirmation. I'd like to get a bit more clarity first: is this test related to verifying your phone number, sending a message, or another feature within Garmin Messenger?

In the meantime, since you mentioned no confirmation comes through, are you expecting a verification code or a test message confirmation? Also, have you already checked if any verification or confirmation message might be getting filtered into spam or another folder on your phone?

Once I know a bit more, I can help guide you through steps tailored to your situation.

I was on IR. I went to test service and I wanted to test the device. Nothing happened

Thanks for that extra detail about being on the inReach device and testing the service. When you say "nothing happened," does that mean you didn't get any feedback on the device screen or through the Garmin Messenger app for macOS? Sometimes, the test may not provide a popup confirmation but can still generate a notification or a message status.

Here are some tailored steps to try with your Mac (OS X 10.15.7) and inReach device to troubleshoot your test service issue:

1. Confirm Bluetooth Connection:
- Ensure your inReach device and Mac are properly paired via Bluetooth.
- On your Mac, click the Bluetooth icon in the menu bar and verify the inReach device is connected.

2. Restart Devices:
- Power off your inReach device and then power it back on.
- Restart your Mac as well.
- Re-establish the Bluetooth pairing if needed.

3. Check Garmin Messenger app status:
- Open Garmin Messenger and see if the device shows as connected.
- Try toggling the connection off and on within the app settings if available.

4. Check Subscription and Service Status:
- Verify your inReach subscription is active and hasn’t lapsed.
- You can log in to your Garmin account online to verify or look for any service outages.

5. Send a Test Message Manually:
- Instead of relying on the test service button, try sending a short message manually from the inReach device or via Garmin Messenger.
- Check if you get any error messages or status updates.

6. App and Device Software Updates:
- Ensure your Garmin Messenger app is updated to the latest version for Mac.
- Check inReach device firmware is current via Garmin Express or the Garmin website.

If after these steps, your test still shows "no confirmation" or no response, it could indicate a connectivity issue between the device and your Mac or a subscription-related problem.

Let me know if you see any messages or specific behavior at any step, and we can dig deeper! If needed, I can also guide you to official troubleshooting resources or help you escalate to Garmin product support.

Are you satisfied with these steps, or would you like me to focus on a particular part of the process?

I got nothing on the device screen. I am paired to an android phone.

Thanks for clarifying that your inReach device is paired to an Android phone, and you get no confirmation or display on the device screen when trying the test service.

Since you mentioned pairing with an Android phone, and you're not seeing any confirmation or response on the device screen, this can sometimes be related to app or Bluetooth connection issues on the phone side rather than the device itself.

Here are some targeted steps to help with the blank screen or no response issue when using Garmin Messenger with an Android phone:

1. Restart both your inReach device and Android phone:
- Power off and then on your inReach device.
- Restart your Android phone fully as well.

2. Forget and re-pair your device on the Android phone:
- On the Android phone, go to Bluetooth settings, find your Garmin device, and choose "Forget" or "Unpair."
- In the Garmin Messenger app, remove or disconnect the device if possible.
- Then, re-pair the inReach device via Bluetooth settings on the phone, and open Garmin Messenger to re-establish the connection.

3. Check Android System WebView app:
- Sometimes, Garmin apps can show a blank screen if the Android System WebView component is outdated or incompatible.
- Go to Google Play Store, search for "Android System WebView," and update it.
- If issues persist, disabling System WebView and updating Chrome before restarting your phone may help2.

4. Verify app permissions and Bluetooth enabled in all modes:
- Ensure Garmin Messenger has necessary permissions for Location and Bluetooth.
- When testing, do not turn off Bluetooth even if you enable airplane mode, as leaving it off breaks connection4.

5. Clear Bluetooth cache on Android:
- Go to Android Settings > Apps > Show system apps > Bluetooth > Storage > Clear cache and Clear data.
- Restart phone and re-pair9.

6. Try sending a manual message from the device and verify if you get any status update or message delivery confirmation on the phone app.

If none of these steps fix the issue with your Android phone and Garmin Messenger causing no response or blank screens during tests, it could be worth uninstalling and reinstalling Garmin Messenger or contacting Garmin support for deeper investigation.

Would you like me to guide you through any of these steps in detail? Are you currently near your Android phone to try some fixes?

what is the pin for messenger

Hello! Regarding your question about the PIN for the Garmin Messenger app, there isn't a universal default PIN. Instead, when you pair your inReach device with Garmin Messenger, you usually enter a 6-digit code shown on the device's screen during the pairing process. This code acts like a PIN for connecting the app to your device4.

If you are being prompted for a PIN and don't remember setting one, or if you want to reset it, unfortunately, there isn’t a standard "default PIN" to try. Often, you can reset pairing by removing the device from the app and Bluetooth settings on your phone, then re-pairing and entering the fresh code displayed on the device.

If your inReach device is stuck or not showing a PIN, you might consider resetting the device to default settings, but be aware this will erase personalized settings (and it's usually recommended only as a last resort)1.

Would you like help walking through the pairing process again or resetting the device’s connection? Let me know!

unable to pair

Thanks for letting me know you're unable to pair your inReach device with the Garmin Messenger app. Let's work through this pairing issue together carefully.

Here’s a step-by-step process that usually helps resolve Bluetooth pairing problems between your device and phone:

1. Restart Both Devices:
- Power off your inReach device fully, then turn it back on.
- Restart your phone (in your case, the Android phone).

2. Forget Existing Bluetooth Pairings:
- On your Android phone, go to Bluetooth settings and "Forget" or "Unpair" the inReach device if it appears there.
- On the inReach device, if possible, clear or remove all saved Bluetooth pairings.

3. Forget Device in Garmin Messenger:
- Open the Garmin Messenger app and remove or disconnect the inReach device if it still shows as paired.

4. Toggle Bluetooth Off and On:
- Turn Bluetooth off on your phone completely, wait a few seconds, and then turn it back on.

5. Put the inReach Device Into Pairing Mode:
- On the inReach, go to the Bluetooth or pairing settings and ensure it is discoverable and ready to pair.

6. Pair via Android Bluetooth Settings:
- Scan for new devices on your phone’s Bluetooth settings and select your inReach when it comes up.
- The device should display a code (PIN) to confirm on both devices — agree to pair.

7. Open Garmin Messenger and Connect:
- After pairing at the phone’s Bluetooth level, open Garmin Messenger and check that it shows the device as connected.

8. Update Firmware and App:
- Check that both your Garmin Messenger app and inReach device have the latest software and firmware installed.
- Updates often fix connectivity bugs.

If after these steps you still cannot pair, please let me know if your device is showing any error messages or specific behavior during pairing attempts. Also, let me know the exact model of your inReach device if possible.

For more detailed official guidance on this, you can visit Garmin’s troubleshooting page here:
Troubleshooting Pairing Issues for the Garmin Messenger App

Does this sound like something you can try now? I’m here to walk you through each step if needed!