Hi there! I’m Benjamin Carter. I see you’re having trouble resetting your password for the Bruster’s app. I’d like to help get this sorted out for you.

Could you tell me a bit more about what happens when you try to reset your password? For example, are you not receiving the reset email, or is there an error message when you submit your request? Any details you provide will help me guide you better.

Meanwhile, here’s a basic step-by-step you can try if you haven’t yet:

1. Make sure you’re entering the email associated with your Bruster’s account correctly.
2. Check your spam or junk mail folder in case the password reset email landed there.
3. Use the official Bruster’s password reset page to request a password reset email. You can enter your email there to get a reset link sent to you.
4. Once you receive the email, follow the instructions carefully to create a new password.

If you tried these already and it didn’t work, I can help you with some advanced checks like verifying if the email you used is registered, or if there might be any known app issues on iOS 18.6.2 that I can guide you through.

Would you like me to walk you through these steps in detail? And is the issue happening on the Bruster’s app directly or through their website?