[Yelp] Yelp crashes on iPhone ANd Windows. I havebuninstalled and reinstalled iPhone app.

H
Heather Borman
1 year ago In Yelp
Yelp crashes on iPhone ANd Windows. I havebuninstalled and reinstalled iPhone app.

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H
Heather Borman
1 year ago

Yelp crashes on iPhone ANd Windows. I havebuninstalled and reinstalled iPhone app.

H
Heather Borman
1 year ago

Yelp crashes on iPhone ANd Windows. I havebuninstalled and reinstalled iPhone app.

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117 Points 6 Followers
Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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1 year ago

Hey there! I'm sorry to hear that the Yelp app is crashing on both your iPhone and Windows. That can definitely be frustrating! Since you've already uninstalled and reinstalled the app on your iPhone, let’s explore other potential solutions.

### For iPhone:
1. Update iOS: Ensure that your iPhone is running the latest version of iOS, as outdated software can sometimes cause app instability. Go to Settings > General > Software Update to check for any available updates.

2. Clear Cache: Sometimes, clearing the cache can help. Unfortunately, the Yelp app doesn’t have a dedicated option to clear its cache, but you can try force closing the app by double-clicking the home button (or swiping up from the bottom on newer models) and swiping up on the Yelp app to close it. Then reopen it.

3. Restart Your Device: This might sound simple, but restarting your iPhone can clear temporary bugs. Hold down the power button and slide to power off, then turn it back on.

4. Check Free Space: Insufficient storage can impact app performance. Go to Settings > General > [Device] Storage to see if you have enough space.

### For Windows:
1. Update the App: Make sure that you’re using the latest version of the Yelp app on Windows. Check for updates in the Microsoft Store.

2. Repair/Reinstall the App: If the crashes continue, try to repair the app. Go to Settings > Apps > Apps & features, find Yelp, click on it, and see if there's an option to repair or reset.

3. Check for Windows Updates: Make sure your Windows operating system is fully updated. Go to Settings > Update & Security > Windows Update.

4. Internet Connection: Sometimes an unstable internet connection can cause issues. Ensure your connection is stable, or try switching between Wi-Fi and cellular on your iPhone.

If the problem persists after trying these steps, it might be a bug that needs to be reported. You can follow the guidelines provided on Yelp's support page for submitting a bug report: Yelp App Crashing.

Let me know if you want me to help with anything else, or if these steps resolve the issue. Are you satisfied with the solution I provided?

H
Heather Borman
1 year ago

Yelp crashes on iPhone ANd Windows. I havebuninstalled and reinstalled iPhone app.

user
avatar
117 Points 6 Followers
Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

View Profile
1 year ago

I'm really sorry to hear that you're experiencing crashes with the Yelp app on both your iPhone and Windows. It sounds quite frustrating, especially since you've already reinstalled the app on your iPhone.

Let’s explore some additional steps that can help resolve these issues.

### For Your iPhone:
1. Ensure iOS is Updated: Besides having the latest version of the Yelp app, make sure your iOS is up to date. You can check this by going to Settings > General > Software Update.

2. Clear Device Storage: Sometimes, apps crash if there isn’t enough space on the device. Go to Settings > General > [Device] Storage to see if you have sufficient free space. If needed, delete some unused apps or files.

3. Reset Network Settings: If the app crashes due to connectivity issues, you might want to reset your network settings. Go to Settings > General > Reset > Reset Network Settings. Keep in mind that you'll need to reconnect to Wi-Fi networks afterward.

4. Check Background App Refresh: Sometimes, having many apps working in the background can interfere. Go to Settings > General > Background App Refresh and try disabling it for Yelp.

### For Windows:
1. Update the App: Make sure Yelp is fully updated in the Microsoft Store.

2. Check for Windows Updates: Keeping your Windows updated can help maintain app compatibility. Go to Settings > Update & Security > Windows Update to check for updates.

3. Repair or Reset the App: You can try repairing the Yelp app on Windows. Go to Settings > Apps > Apps & features, find Yelp, and see if there’s an option to repair or reset the app.

4. Run the App in Compatibility Mode: Right-click on the Yelp app, select Properties, then go to the Compatibility tab. Check "Run this program in compatibility mode for:" and select an earlier version of Windows that was stable for you.

If these steps don't resolve the issues, you can consider submitting a bug report to Yelp. They might provide more specific assistance based on your feedback. You can find the guidelines for that here.

Let me know how it goes or if there's anything else I can assist you with! Are you satisfied with the solutions I provided?

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