Hi there! I want to make sure I understand your issue correctly: when you perform an image search on the ERG app using your WebKit browser on Android 10, you tap on a picture, it expands briefly, but then the image disappears and you can’t view it. Is that right?

Could you share if this happens with all image searches or just specific ones? Also, have you noticed if it occurs only in the ERG app or in other browsers/apps too? Any other details about your internet connection or recent app updates could help too!

It happens right when I open it. Im also using the ERG app.

Thanks for letting me know it happens right as you open the ERG app while using your WebKit browser on Android 10. Let's try to narrow this down and get it fixed.

Here’s a simple step-by-step approach that usually helps with these kinds of display issues in apps:

1. Clear ERG app cache and data:
- Go to your device Settings > Apps > ERG app.
- Tap Storage, then choose Clear Cache first. Check if the images load afterward.
- If not, try Clear Data (this may log you out or reset some preferences).

2. Check for updates:
- Make sure both the ERG app and your WebKit browser are up to date via the Google Play Store. Sometimes, app updates fix rendering bugs.

3. Restart your device:
- A simple reboot sometimes resolves display glitches by refreshing system resources.

4. Try a different browser:
- Just to isolate the issue, try opening the ERG app or image search in another browser like Chrome or Firefox if possible.

5. Reinstall the ERG app:
- Uninstall then reinstall the ERG app completely, which can clear deeper software hiccups.

If these don’t fix the problem, it may be a bug within the current app version affecting Android 10 or WebKit. I came across some reports of ERG app crashing or behaving oddly at startup, which sometimes relates to how it meshes with underlying system/browser components1.

Let me know how these steps go, and if needed I can guide you through more advanced troubleshooting or help you contact ERG app support directly.

Are you satisfied with this approach so far?

I tried all suggestions and still the same

Thanks for trying those steps and letting me know the issue persists. Since the usual fixes didn’t resolve the problem, let’s dig a bit deeper.

Here are some advanced steps we can try:

1. Check Network Connection Settings:
Sometimes images fail to load properly if there’s a network restriction or issues with DNS. Try switching between Wi-Fi and mobile data to see if the problem changes. Also, consider resetting network settings via:
- Go to Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth (note this will remove saved Wi-Fi passwords).

2. Investigate App Permissions:
Verify that the ERG app has full permissions to access storage and network. You can check this under:
- Settings > Apps > ERG app > Permissions. Make sure permissions like storage, network access, and others are enabled.

3. Check for Conflicting Apps or VPN/Proxy:
If you use any VPN or firewall apps, try disabling them temporarily. Sometimes these interfere with image loading or connectivity.

4. Review Device Logs (for advanced users):
If you’re comfortable, you could check for error logs using Android debugging tools (ADB). This could pinpoint if the app is crashing silently or hitting a resource limit. If you want, I can guide you through this process.

5. Contact ERG App Support:
Since this may be a bug specific to your setup (Android 10 + WebKit + ERG app), it’s good to report it directly to their developers. They may have a patch or beta version available. Usually, apps have an in-app “Contact Support” or “Report a Problem” option, or you can visit their official website for support contacts.

Would you like me to assist you with checking app permissions or turning off VPN? Or perhaps guide you through gathering logs to escalate with ERG support?

Let me know how you’d like to proceed!