[CBN Daily Devotional Bible App] My app won't pull up

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Caron Ward
My app won't pull up

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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7 months ago

Hello! I’m Pierre, here to help you get your CBN Daily Devotional Bible App up and running. When you say the app won’t pull up, could you tell me a bit more about what happens? For example:

- Does the app start to open but then close or freeze?
- Is there any error message when you try to open it?
- Have you been able to open it before on your device or is this the first time you're trying?

Knowing these details will help me guide you better. Meanwhile, let's start with some simple checks since you’re on Android 10 with a WebKit-based environment:

1. Restart your device — this clears temporary glitches that might block the app from opening.
2. Check your internet connection — the app needs to connect to the internet for daily devotionals. Try switching between Wi-Fi and mobile data.
3. Clear the app cache and data — Go to Settings > Apps > CBN Daily Devotional Bible App > Storage > Clear Cache, then Clear Data (Note: clearing data might reset preferences).
4. Update the app — Make sure you have the latest version from Google Play Store, as older versions may stop working properly.
5. Reinstall the app — If updating doesn’t help, uninstall and reinstall the app to fix possible corrupted files.

If you’ve tried any of these, let me know which ones so we don’t repeat. Also, if there is any error message or behavior like freezing, please share that. That will help me dig deeper for a solution.

Are you able to try these steps and share what you observe?

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