Hi there! I see that you're having trouble with your Mega Photo Pro video freezing. Let's work together to resolve this.

Could you provide a bit more detail? For instance:
1. When does the video freeze happen? Is it during playback, or does the app freeze completely?
2. Have you attempted any troubleshooting steps already, such as restarting the app, or checking for updates?

Once I have that information, I can guide you step-by-step to find a solution!

it freezes druing playback

Thanks for the additional information! Since the video freezes during playback, there are a few steps we can take to try to resolve this issue. Here’s what I recommend:

1. Check your storage: Ensure that your device has enough storage available. Videos can sometimes struggle to play if the device is low on space.

2. Clear the app's cache: This can help in resolving playback issues. Here’s how you can clear the cache:
- Open the Mega Photo app.
- Go to your profile by tapping on your profile image.
- Look for an option related to settings or cache and select the option to clear cache.

3. Update the app: Make sure that you're using the latest version of the Mega Photo app. You can check for updates in the Windows Store or wherever you downloaded the app.

4. Check your network connection: A slow or unstable internet connection might also cause playback issues. Try to ensure that your connection is stable; testing your internet speed can help.

5. Restart the app: Sometimes, simply closing and reopening the app can resolve temporary glitches.

If you've gone through these steps and the issue still persists, please let me know, and we can explore more advanced options, such as reinstalling the app or checking for specific playback settings. Are you okay with trying these steps?