[PGA TOUR] Loads then blank white screen after 8 sec

A
Al Bourgeois
9 months ago In PGA TOUR
Loads then blank white screen after 8 sec

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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9 months ago

Hi there! I understand that the PGA TOUR app on your iPhone is loading but then shows a blank white screen after about 8 seconds. I’d be happy to help you get this sorted.

To start, could you tell me if this started happening recently after an update, or has the app always acted this way? Also, have you tried any steps already, like restarting the app or your iPhone?

Meanwhile, here’s a straightforward set of steps we can try:

1. Force Close the App and Restart:
- Swipe up from the bottom of your screen (since you’re on iOS 18.5) and pause in the middle to open the app switcher.
- Find the PGA TOUR app and swipe it up to close.
- Then, reopen the app and check if it loads correctly.

2. Check for Updates:
- Open the App Store, tap your profile icon at the top right, scroll down to see if the PGA TOUR app has an update available.
- If yes, update it and try again.

3. Restart your iPhone:
- Press and hold the side button and either volume button until "slide to power off" appears.
- Slide to turn off, wait 30 seconds, then hold the side button to power back on.

4. Clear app cache/data by reinstalling:
- Press and hold the PGA TOUR app icon, tap "Remove App," and then "Delete App."
- Go to the App Store, download and reinstall the app.

If the app still loads a white screen, it might be a temporary server or compatibility issue, as some users have reported similar problems with PGA TOUR apps recently1 7.

Would you like me to help you go through these steps now? Also, if you have any error messages or additional details, feel free to share!

A
Al Bourgeois
9 months ago

Loads then blank white screen after 8 sec

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