Hi! Sorry to hear you're having trouble signing in to The Vancouver Sun ePaper. To get started, could you tell me a bit more about what happens when you try to sign in? For example:
- Do you get an error message?
- Are you using the app or signing in through your browser?
- Have you tried resetting your password or checking your internet connection?

Once I have a bit more detail, I can guide you step-by-step to get you signed in.

I'm signing in through browser. Nothing happens. All cookies were removed prior

Thanks for the info! Since you mentioned that after removing all cookies, nothing happens when you try to sign in via your browser, it’s very likely that the site needs certain cookies to manage your login session properly.

Here’s what you can try step-by-step:

1. Enable Cookies:
Make sure your browser allows cookies. Since you removed them, some sites require cookies to function correctly, especially for login. You can check and enable cookies in your WebKit browser settings on Windows 10.

2. Allow Cookies for Vancouver Sun Site:
Sometimes browsers block cookies from specific sites. Add the Vancouver Sun site to your allowed cookies or trusted sites list.

3. Refresh the Page:
After enabling cookies, refresh the sign-in page and try again.

4. Clear Cache, But Keep Cookies:
Instead of clearing all cookies next time, just clear the cache (temporary files) so old data won’t interfere, but keep cookies enabled.

5. Try a Different Browser or Incognito/Private Mode:
This helps rule out browser-specific issues.

6. Check for Browser Extensions:
Some extensions block cookies or scripts required for login. Temporarily disable them if you have any.

If after trying these you still cannot sign in or the page remains unresponsive, please let me know. There might be a specific issue with the login server or your account status that I can help look into.

By the way, the Vancouver Sun relies on persistent cookies to recognize returning users and manage logins smoothly1.

Would you like me to guide you through checking or changing these cookie settings on your browser?