[Happy Color] No way to get help without the adds

L
Lee
3 months ago In Happy Color
No way to get help without the adds

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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3 months ago

Hi there! Thanks for reaching out. I understand you're trying to get help from the Happy Color app but find that you can't do so without encountering ads. Just to clarify, are you experiencing ads blocking access to the support feature within the app, or are ads making it difficult to navigate to help options?

Meanwhile, let me guide you on what can be done generally to reduce or remove ads so your experience improves:

1. In-App Purchase for No Ads
Happy Color offers a one-time purchase option to remove ads. You can check this by going to the app's Settings > General > Remove Ads. Purchasing this will eliminate ads from your app, including those that might interfere with accessing support or gameplay.

2. Checking for a 'Restore Purchases' option
If you've purchased the no-ads option before, ensure you restore purchases by visiting Settings in the app, in case it's not reflecting for your account.

3. Clear Cache or Reinstall the App
Sometimes ad-related issues may be caused by stale data or glitches. Try clearing the app cache or uninstalling and reinstalling the app. After reinstalling, log back into your account.

4. Network and Device
Ads sometimes replay endlessly if there's a network hiccup. Verify that your internet connection is stable. Since you're using an Android device with WebKit-based browsing, ensure that the app has the necessary permissions and no restrictions from battery saver or data saver modes.

If after trying these steps you still cannot access support without ads blocking the way, please let me know. I can help you with contacting support directly via email or exploring deeper options.

Are you wishing to proceed with removing ads, or do you want to focus on getting support without ads? Let me know!

L
Lee
3 months ago

Need some way to finish pictures. Adds are gone so how do I get extra help to finish my picture when I can't find the number

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604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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3 months ago

Thanks for explaining a bit more! It sounds like you want to complete your pictures but you no longer see ads—which usually provide extra hints or help like revealing the numbers for colors. You're also mentioning you can’t find the numbers (or hints) to finish your coloring.

Here’s how Happy Color generally handles hints and finishing pictures when ads are removed:

1. No Ads Purchase vs. Hints:
Purchasing the no-ads option removes the ads that appear between pictures and elsewhere, but it does not automatically grant unlimited hints or reveal missing numbers. For hints like extra help to find the numbers, the app often relies on watching ads unless you have specifically purchased an unlimited hints feature or subscription.

2. Using Hints Without Ads:
- If you’ve opted for no ads, and the app still prompts to watch an ad for hints, that means hints are tied to ads and are limited unless you pay for unlimited hints separately.
- If you want unlimited hints without ads, you may need to check if the app offers a combined or separate purchase to enable that. The app’s Settings > General section might show those options.

3. Finding Numbers in Pictures:
- The numbers to fill in colors should normally be visible on the picture squares. If they’re missing, it might be a glitch. Try restarting the app or clearing the app cache to refresh the display.
- Also, ensure the app is fully updated to the latest version from Google Play, to avoid bugs.

4. Additional Tips:
- If you are stuck on a particular picture without getting hints, you can try switching to another picture temporarily and then return to see if the numbers reappear.
- You can also try enabling “Show numbers” or “Highlight numbers” options if available in the app’s settings.

If you want, I can help you locate where to check or purchase unlimited hints or guide you with some workarounds.

Would you like me to walk you through checking for hint options or help with refreshing your app? Or do you want direct contact info for support in case of a bug?

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