Hi there! I understand you're not receiving the password reset email for the Round Table Pizza Rewards app. Let's get this sorted out together.

First, just to clarify:
- Have you checked your email’s spam or junk folder? Sometimes the reset emails land there.
- Are you entering the exact email address you used to register with the app?

If those are good, here’s a step-by-step approach to try next:

1. Open the Round Table Pizza Rewards app and use the “Reset Password” option on the login screen.
2. Enter your registered email address carefully and submit the request.
3. Wait a few minutes; sometimes email delivery can be slightly delayed.
4. If the email still doesn’t arrive, try resending the password reset link from this page on a browser:
https://ordering.roundtablepizza.com/Site/rtp/ForgotPassword2?nextUrl=%2FSite%2Frtp%2Flogin%3FisReward%3DTrue%26nextUrl%3D%252FSite%252Frtp%252FUserRewards&IsReward=True

If you’ve done all of this and still no email, it might be a caching or cookie issue in your web browser or app. Clearing those could help:

- Clear the cache and cookies in your Windows WebKit-based browser.
- Restart the app or browser and try requesting the reset email again.

If none of these work, there might be an issue on the server side or with your account’s email record. In that case, it would be best to reach out directly to Round Table Pizza support at [email protected] so they can verify your account and assist further.

Let me know what you've tried and how it goes! I’m here to help you through the next steps. Are you satisfied with the solution I provided so far?