Hi there! I understand you're having issues with the SmartPay Business app not working at different locations. I can certainly help you with that! Could you please share a bit more detail? For instance, are you experiencing any error messages, or is the app simply not responding when you're trying to use it? Additionally, have you been able to use the app successfully at any locations recently? This information will help me guide you more effectively.

Sometimes connects to the pump and other times I can't connect to pumps.

Thanks for the information! It sounds like you're experiencing intermittent connectivity to the pumps through the SmartPay Business app. Let's work through this step by step.

First, please check if you’re able to consistently connect to the internet at the locations where you’re experiencing problems. Sometimes, weak signals can disrupt the app's functionality. Here’s what I suggest:

1. Check Your Network Connection: Ensure that your mobile data or Wi-Fi is stable. You can try toggling your airplane mode on and off to refresh your connection.

2. App Settings:
- Make sure you have location services enabled for the SmartPay app. This can sometimes affect its ability to communicate with the pumps.

3. Select SmartPay Option: Ensure that you are selecting the SmartPay option at the pump from within the app before you try to connect. This can help ensure that you are properly linked to the transaction at the pump1.

4. Restart the App: Close the SmartPay Business app completely and then reopen it. Sometimes, a simple restart can resolve connectivity glitches.

5. Update the App: Check if there are updates available for the SmartPay Business app in the Google Play Store. Updates can include fixes for any known issues.

6. Try Different Locations: If possible, try to use the app at various pumps to see if the problem persists across all locations or just specific ones. Sometimes specific locations may have compatibility issues.

If you've tried these steps and the issue is still occurring, it could be beneficial to check if other users are experiencing similar problems at those specific gas stations. Feel free to let me know what you've tried, and if the app still has issues connecting to the pumps after these checks, we can explore further options or reach out to higher-level support if necessary.

Are you satisfied with the suggestions I provided?