Hi! I’m sorry to hear that Sportsbox is detecting you but not analyzing your swing. To help you better, could you tell me a bit more about the setup? For example, where is your iPhone camera positioned when you record your swing? And is the camera stable during the recording?

Sometimes the app detects the player but can’t analyze the swing if the camera isn’t placed properly or if the player moves out of frame. Here are a few things you can try to make sure everything is set correctly:

1. Position your iPhone so the full swing is clearly visible, and you’re neither too close nor too far from the camera.
2. Make sure the camera is stable and doesn’t move during the recording.
3. Ensure your whole body fits inside the frame throughout the swing.
4. Try recording in good lighting conditions so the app can capture all details clearly.

If you’ve already checked these and it’s still not analyzing, there might be more advanced troubleshooting steps or an issue with video processing. In that case, there’s an option within the app to report the issue directly to Sportsbox support for detailed help.

Would you like me to guide you through positioning tips or help with reporting the issue? Or did you try positioning already and still no luck?

Help me

I’m here to help you get your swing analyzed by Sportsbox 3D Golf. Since you mentioned the app detects you but does not analyze your swing, and you need assistance, the best step now is to report this issue directly to the Sportsbox support team. They can look into the video processing or account-specific problems in more detail.

Here’s how you can do that on your iPhone:

1. Open the Sportsbox 3D Golf app.
2. Look for a “Help” or “Support” option—usually in the menu or settings.
3. Use the in-app option to report the problem, describing that the app detects you but fails to analyze the swing.
4. Submit the report, and their support will get back to you.

Alternatively, you can fill out a support form or contact them by email at [email protected] for direct assistance1 4.

If you'd like, I can guide you through the exact steps to report the issue inside the app or help draft a message to send them. Just let me know!