[Drive Safe & Save] Stopped beaming, can’t restart.

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William C White
4 months ago In Drive Safe & Save
Stopped beaming, can’t restart.

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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4 months ago

Hi! I understand your Drive Safe & Save app stopped beaming and won’t restart. Just to clarify, is the issue that the app itself won’t open, or that the driving tracking (beaming) has stopped and you can’t get it going again? Also, are you seeing any error messages or is the app just frozen?

Meanwhile, here are a few straightforward steps to try that often resolve this kind of issue on iPhone iOS 18.6:

1. Force Close the App:
- Swipe up from the bottom of your screen and hold (or double-click Home button on older iPhones) to open the app switcher.
- Swipe the Drive Safe & Save app off the screen to close it.
2. Restart Your iPhone:
- Press and hold the side button with a volume button, then slide to power off.
- Wait 30 seconds, then press the side button again to turn it back on.
3. Check Bluetooth:
- The app relies on Bluetooth to connect with your car or beacon. Make sure Bluetooth is on: Go to Settings > Bluetooth and toggle it on if it’s off.
4. Reopen the Drive Safe & Save app and see if the beaming restarts.

If these don’t work, sometimes resetting the connection between the app and the beacon/transmitter can help. You can do this by removing the app, restarting the phone, and reinstalling the app—making sure you’re logged in properly with your State Farm credentials.

Do you have your beacon device with you? Some times there is a button on the beacon that you can press and hold (around 8 seconds) to reset it — that can help re-establish communication with the app. If you’d like, I can guide you through that process too.

Let me know what you see after trying the initial steps or if you want help with resetting the beacon or reinstalling the app!

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