[Sleeper] I have the sleeper website pulled up and it keeps saying connection lost.

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Ryan Aschenbach
10 months ago In Sleeper
I have the sleeper website pulled up and it keeps saying connection lost.

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Charlotte Green

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10 months ago

Hi there! I see you're having trouble with the Sleeper website showing "connection lost." Let's work together to get that sorted out.

To start, could you tell me a bit more? Are you seeing this message right after loading the site, or does it happen after you’ve been using it for a while? Also, are you using any VPN, or is your internet connection Wi-Fi or wired?

In the meantime, let's try these basic steps to troubleshoot:

1. Check Your Internet Connection: Make sure your Windows device is properly connected to the internet. Try opening another website to confirm connectivity.

2. Refresh the Browser: Sometimes a simple refresh (press F5 or click the reload button) can restore the connection.

3. Clear Browser Cache: Since you're on WebKit on Windows 10, go to your browser’s settings and clear cached data and cookies. Cached data can occasionally interfere with connectivity.

4. Disable VPN or Proxy: If you're using a VPN or proxy, try disabling it temporarily to see if that resolves the issue.

5. Try a Different Browser: If you have another browser installed (like Chrome or Edge), try opening Sleeper there to see if the problem persists.

6. Restart Your Router: Power cycling your router (unplugging for 30 seconds and plugging back in) can refresh your network connection and often fix connectivity problems.

If you've tried these already, could you let me know which steps you have done? I can then guide you to some more advanced troubleshooting.

Also, sometimes servers can have temporarily downtime—are you aware if anyone else has mentioned similar problems? You can check live status on sites like Downdetector for Sleeper outages.

Looking forward to your response!

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