Hi there! I see that after updating the V380 Pro app, it's no longer working when you try to connect using mobile data. Let’s work together to get this sorted out.

To start, could you please tell me:

1. Are you able to connect to the camera when using WiFi, or is the issue specifically with mobile data only?
2. Have you checked if your mobile data has a stable and strong signal? Sometimes weak signal strength can cause connection problems.
3. Did the app update prompt you to update the camera’s firmware as well? Sometimes the camera firmware update is needed alongside the app update.

Meanwhile, here are some steps you could try:

1. Restart Your Devices: Restart your phone and the camera to clear any temporary glitches.
2. Check Mobile Data Settings: Ensure the V380 Pro app has permission to use mobile data. On Windows, this would mostly relate to the app’s settings if you’re using an emulator or the app’s Windows version. Make sure mobile data is enabled and the firewall isn’t blocking the app.
3. Switch Network Modes: Try toggling airplane mode on your phone off and on, then switch back to mobile data. This can refresh your connection.
4. Re-login to the App: Sometimes signing out and back in can help refresh account info and connectivity.
5. Verify Camera Firmware: Open the app on WiFi and check if there’s an available firmware update for your camera. Update it if available.

If these don’t help, we can dive into more detailed network settings or consider app rollback options. Please share the details above first, and I’ll guide you from there!