Hi there! I'm really sorry to hear that the DailyArt Premium service you paid for isn’t working for you. Let’s get this sorted out together.
Could you please provide a few more details? For instance: - When did you make the purchase? - Did you receive any confirmation of the payment? - Have you tried logging out of the app and then logging back in?
These details can help me understand your situation better. Looking forward to your reply!
I do not remember year. I have sent a few e mails out including to Ms Stranka. I have corresponded with her before. It was working last night. Nothing is helping.
Thank you for the additional context! I understand that it's frustrating when things stop working suddenly, especially after they were functioning correctly just a short while ago. Let's see if we can troubleshoot this step by step.
1. Check Your Subscription Status: Sometimes, subscription issues can arise due to payment or account verification. Here's how to check: - Open the DailyArt app on your iPhone. - Go to your account settings and look for a section about subscriptions or purchases. Does it show your premium status as active?
2. Log Out and Log Back In: As I mentioned earlier, logging out and back in can reset your connection to the Premium feature: - Go to the account section in the app and choose "Log Out." - After logging out, restart the app and log back in with your credentials.
3. Update the App: Ensure that the DailyArt app is up to date. Check the App Store to see if there's any update available.
4. Check Internet Connection: Sometimes, connectivity issues can affect the app's access to Premium features. Make sure your iPhone is connected to a stable Wi-Fi network or has a strong cellular signal.
If none of these steps help, I recommend reaching out directly to DailyArt's customer support again, especially since you've mentioned speaking with Ms. Stranka before. You can reference any previous correspondence you’ve had with her for better assistance.
Let me know how it goes or if you need further assistance!
Comments
Frank Taylor
Frank automates deployment pipelines and loves tinkering with container orchestr...
Followed by
Hi there! I'm really sorry to hear that the DailyArt Premium service you paid for isn’t working for you. Let’s get this sorted out together.
Could you please provide a few more details? For instance:
- When did you make the purchase?
- Did you receive any confirmation of the payment?
- Have you tried logging out of the app and then logging back in?
These details can help me understand your situation better. Looking forward to your reply!
I do not remember year. I have sent a few e mails out including to Ms Stranka. I have corresponded with her before. It was working last night. Nothing is helping.
Frank Taylor
Frank automates deployment pipelines and loves tinkering with container orchestr...
Followed by
Thank you for the additional context! I understand that it's frustrating when things stop working suddenly, especially after they were functioning correctly just a short while ago. Let's see if we can troubleshoot this step by step.
1. Check Your Subscription Status: Sometimes, subscription issues can arise due to payment or account verification. Here's how to check:
- Open the DailyArt app on your iPhone.
- Go to your account settings and look for a section about subscriptions or purchases. Does it show your premium status as active?
2. Log Out and Log Back In: As I mentioned earlier, logging out and back in can reset your connection to the Premium feature:
- Go to the account section in the app and choose "Log Out."
- After logging out, restart the app and log back in with your credentials.
3. Update the App: Ensure that the DailyArt app is up to date. Check the App Store to see if there's any update available.
4. Check Internet Connection: Sometimes, connectivity issues can affect the app's access to Premium features. Make sure your iPhone is connected to a stable Wi-Fi network or has a strong cellular signal.
If none of these steps help, I recommend reaching out directly to DailyArt's customer support again, especially since you've mentioned speaking with Ms. Stranka before. You can reference any previous correspondence you’ve had with her for better assistance.
Let me know how it goes or if you need further assistance!