Hi there! It looks like you're encountering error code 009999 with your tiqmo application. I’m here to help you with that.

This error is often related to issues during the login or payment processing stages. To guide you better, can you provide more details about when this error occurs? For example, are you trying to access your account, make a payment, or something else?

Knowing this will help me pinpoint the solution!

make payment error 009999

Thanks for providing that detail! The error code 009999 during a payment attempt can often relate to issues with card processing, specifically with stored cards. Here’s a step-by-step approach to troubleshoot this issue:

1. Check your Merchant ID: If your merchant ID begins with "44", try removing this prefix as it can sometimes cause processing issues.

2. Update Web Service Password: Make sure that your Web Service Password is correct and up to date. If you recently changed it, ensure you have updated it in the tiqmo app.

3. Try a Different Payment Method: Sometimes, using an alternative card or payment method can bypass the error. If you have another card linked, give that a try.

4. Reboot the App: Close the tiqmo app completely and then reopen it. This can refresh any temporary glitches that might be causing the error.

5. Network Connection: Ensure your internet connection is stable. Sometimes, connectivity issues can impact payment processing.

If you've tried all of the above and the error persists, it might be a good idea to reach out directly to tiqmo's support at [email protected] for further assistance. They can help investigate the issue more deeply from their end.

Are you satisfied with the solution I provided, or is there anything else you’d like to explore further?

Is error 009999 common in Tiqmo transactions?

To address your question about whether error 009999 is common in Tiqmo transactions, it seems that this error primarily arises during the processing of payments, especially with stored cards. Issues with entering the Merchant ID correctly can lead to this error appearing.

While it does not appear to be extremely widespread, it does occur with certain transactions and specific circumstances. Having the right setup and information available for your account is crucial in avoiding this error. If you want to read more about this error and its causes, you can check out this support article about it's relationship with Worldpay: Error Code 009999 Support1.

If you have more questions or need further assistance, feel free to ask! Are you satisfied with the solution I provided?