[GloryFit] IT GOES TOPAUSE RATHER THAN WATCH FACE

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Diana Hankins
1 month ago In GloryFit
IT GOES TOPAUSE RATHER THAN WATCH FACE

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 month ago

Hello! It sounds like your GloryFit app pauses when you try to see the watch face instead of showing it properly. I’d love to help fix that for you. Could you tell me a bit more? For example, when exactly does it pause—right after opening the watch face section, or during syncing? Also, have you tried anything already like restarting the app or your watch?

In the meantime, here’s a clear step-by-step approach you can try on your Macintosh running OS X 10.15.7:

1. Restart Both Devices
- Restart your Mac and your smartwatch. Sometimes, a simple reboot can clear minor glitches.

2. Check Bluetooth Connection
- Ensure Bluetooth is active and that your watch is properly paired with your Mac or phone (if using the app on a phone). A weak or lost connection can cause the app to pause.

3. Force Close and Reopen the GloryFit App
- On your Mac or phone, close the app fully and then reopen it. This can help refresh the app's state.

4. Clear App Cache or Data
- If available on your device, clear the app cache or data to remove any corrupt files causing the pause.

5. Reinstall the GloryFit App
- Uninstalling and reinstalling the app can fix corrupted files. After reinstalling, set up the watch again.

6. Update Firmware and App
- Check if there are updates available for both the watch firmware and the GloryFit app. Outdated software might create compatibility issues.

7. Check App Permissions
- Make sure the GloryFit app has proper permissions (like Bluetooth, location, notifications) enabled on your device.

If these steps don't resolve the issue, there can be more specific troubleshooting related to watch face syncing or app settings. Let me know what you’ve tried so far, and I can guide you deeper.

Also, I found some similar cases where users resolved app pausing by reinstalling the app and resetting the watch, or by restarting both devices1 2.

Does this sound good? Let me know what happens after trying these, and we’ll take it from there!

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