[IROKOtv] Just want to register on the app but can't sign up

O
Opeyemi
1 year ago In IROKOtv
Just want to register on the app but can't sign up

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Charlotte Green

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1 year ago

Hi there! I'm here to help you with the sign-up issue on the IROKOtv app. Let's see if we can get this sorted out.

Could you please provide a little more detail about the problem you're experiencing? For example, are you receiving an error message when trying to sign up, or is the app just not allowing you to proceed? Also, have you tried any specific steps already?

Once I have more information, I can guide you through the next steps!

O
Opeyemi
1 year ago

The app not proceeding

user
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56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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1 year ago

Thanks for the information! If the IROKOtv app isn’t proceeding with the sign-up process, there are a few steps we can try to resolve this. Here’s a step-by-step guide:

1. Check Your Internet Connection: Ensure that you have a stable and strong internet connection. You can try switching from mobile data to Wi-Fi or vice versa to see if it makes a difference.

2. Restart the App: Close the IROKOtv app completely and reopen it. This can sometimes help refresh the app.

3. Clear Cache and Data:
a. Go to your device’s Settings.
b. Tap on Apps or Application Manager.
c. Find and select IROKOtv.
d. Tap on Storage and then choose Clear Cache and Clear Data.
e. Restart the app and try signing up again.

4. Update the App: Make sure that you have the latest version of the IROKOtv app. Visit the Google Play Store, search for IROKOtv, and if there's an update available, install it.

5. Reinstall the App: If the issue persists, uninstall the IROKOtv app and then reinstall it from the Google Play Store.

6. Check for System Updates: Sometimes, system updates can affect app performance. Go to your device settings and check for any available system updates.

If none of these steps resolve the issue, it might be due to a server-side problem with the IROKOtv service. You can check if there are any ongoing issues or outages here or by contacting support at [email protected].

Please let me know if any of these steps help or if you need further assistance!

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