Hi there! I see you're having trouble with the Eastern Bank app where clearing the alert for a specific check number isn't working. I'd be happy to help you figure this out.

To get us started, could you please tell me:
- Are you trying to clear an alert related to a check you wrote or received?
- When you say "clears alert not working," what exactly happens? For example, do you tap to clear the alert and nothing happens, or does the alert reappear later?
- Have you tried restarting the app or your iPhone to see if that helps?

Once I have a bit more detail, I can guide you through some steps to fix this.

I want to be alerted when a check I wrote clears the bank

Thanks for clarifying that you want to receive an alert when a check you wrote clears your account. That's a very useful feature to help you keep track of your finances. Let me guide you through how to set this up on the Eastern Bank app with your iPhone running iOS 18.7.2.

Here’s what you can do:

1. Update or Install the Latest Eastern Bank App
Make sure you have the newest version of the Eastern Bank mobile app installed. If you haven't updated recently, I recommend deleting the old app and downloading the new one from the App Store. The bank has recently upgraded its mobile app with enhanced alert features.

2. Log In and Access Alerts Settings
- Open the Eastern Bank app and log in with your credentials.
- Look for an option labeled “Alerts,” “Notifications,” or something similar in the menu or settings area. This is where you manage your alerts.

3. Set Up Check Clearing Alerts
- Within the alerts section, you should find options for transaction or check alerts.
- Enable alerts related to checks clearing your account. Often, banks have a "Check Clear" alert that you can enable for your account.
- You may be able to specify to get alerts only for specific accounts or all.

4. Choose Your Alert Preferences
- Select how you want to receive these alerts—via push notification on your phone, email, or both.
- Save your settings.

5. Confirm with a Test
Write and clear a small check when possible to test if the alert notifies you. Otherwise, check your alert settings for any missing permissions or toggles.

If you do not see these alert options, it could be that the functionality is part of the newer mobile platform upgrade, so updating the app is important. Also, in some cases, certain alerts are only configured through online banking on a desktop browser, so logging into your account at easternbank.com might give you more detailed alert customization.

Would you like me to walk you through updating the app and checking these settings step-by-step? Or do you want directions on how to access these on Eastern Bank’s website?

Let me know!