Hi there! I understand that your WeatherBug app is opening on your Kindle but it's not showing any weather information. Let’s get this sorted out together.

First, can you tell me if you’ve checked a few things already? For example:
- Is your Kindle connected to the internet (Wi-Fi or mobile data)?
- Have you allowed the WeatherBug app to access your location?
- Have you tried restarting the app or your device?
- Also, have you updated the app to the latest version available?

Once I know what you’ve tried, I can guide you through the next steps. Meanwhile, here are some basic troubleshooting steps we can start with:

1. Check Internet Connection
Make sure your Kindle is connected to a stable Wi-Fi network or mobile data service. Sometimes poor or no connectivity causes the app to open but not load data.

2. Verify Location Permissions
On your Kindle (Android 9), go to:
- Settings > Apps > WeatherBug > Permissions
Make sure “Location” permission is toggled on. WeatherBug needs to access your location to show local weather info.

3. Clear App Cache
Sometimes cached data gets corrupted:
- Settings > Apps > WeatherBug > Storage > Clear Cache

4. Update or Reinstall the App
Go to the Amazon Appstore (or Google Play if your Kindle supports it) and check if there’s an app update. If updating doesn’t fix it, try uninstalling and then reinstalling WeatherBug.

5. Check Date and Time Settings
Ensure your device date/time settings are correct and preferably set to automatic.

Let me know what you find or if you’ve done some of these already, so I can tailor the help better! If none of these fix the problem, I’ll guide you to check for any wider outages or advanced fixes.

Are you ready to start?