Hi there! I understand you’re having difficulty changing your password when not logged in to your Maya account. Let’s work through this together.

To change your password, typically you would need to be logged in. If you can't access your account, the best option is to use the "Forgot your password?" feature. Here’s how you can do that:

1. Open the Maya App: Make sure you have the app downloaded and up to date.
2. Tap on 'Forgot your password?': This option should be on the login screen.
3. Enter your registered mobile number: Input the phone number associated with your account.
4. Complete the CAPTCHA Challenge: This is to ensure that you are a human and not a bot.
5. Follow the on-screen instructions: You should receive a link or instructions to reset your password.

If you still encounter issues at this stage or if you've tried this without success, please let me know, and we can explore further options together!

Are you satisfied with the steps I've provided?