[Chingari] App closes when I got calls and hang something

Solved & Closed
Q
Queen
8 months ago In Chingari
App closes when I got calls and hang something

Comments

user
avatar
117 Points 6 Followers
Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

View Profile
8 months ago

Hi! I understand that the Chingari app closes whenever you receive a call on your iPhone running iOS 18.7.1. Let's get this sorted out together.

Just to clarify, does the app close immediately as the call comes in, or does it close after you hang up the call? Also, have you noticed this happening only with Chingari or with other apps as well?

Meanwhile, here are some steps we can try to fix the issue:

1. Update the app and iOS: Ensure that both your Chingari app and your iPhone's iOS are updated to the latest versions. Sometimes, bugs that cause crashes are fixed in updates.

2. Restart your iPhone: A simple restart can refresh your system and help clear minor glitches.

3. Check app permissions and background app refresh:
- Go to Settings > Chingari and confirm the app has necessary permissions.
- Then go to Settings > General > Background App Refresh and make sure it's enabled for Chingari so it can properly handle interruptions like calls.

4. Reinstall the Chingari app: Delete the app and reinstall it from the App Store to clear any corrupted data.

5. Close other apps running in the background: Sometimes, too many apps running can cause memory issues leading to crashes.

6. Reset network settings: Calls involve network activity, so resetting network settings could help. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Note this will remove saved Wi-Fi passwords.

If after these steps the problem persists, it might be related to how the app handles interruptions during phone calls on iOS 18.7.1 specifically. In that case, I can escalate this to our technical team or have you reach out to [email protected] for deeper investigation.

Please try these steps and let me know how it goes or if you need any help performing them.

Comments closed for this post.