Hi! I see you’re having trouble connecting with the NHS App on your Android device. I want to help get this sorted out for you. To start with, can you tell me a bit more? For example:
- Are you having trouble logging in, or is it more a connection issue after logging in?
- Do you get any error messages? If so, what do they say?
- Are you connected to Wi-Fi or mobile data?

Meanwhile, here are some initial troubleshooting steps specific to your Android OS (version 10) and browser engine (WebKit-based):

1. Check your internet connection:
- Make sure your Wi-Fi or mobile data is working and stable by opening a different website or app.

2. Restart your device:
- Sometimes a simple reboot can clear temporary glitches that stop the app from connecting.

3. Update the NHS App:
- Ensure your NHS App is updated to the latest version from the Google Play Store, as updates often fix bugs and compatibility issues.

4. Clear the app cache and data:
- Go to your device Settings > Apps > NHS App > Storage > Clear Cache and then Clear Data. This resets the app without deleting your account information but can fix corrupted temporary files.

5. Check date and time settings:
- Set your device to automatic date & time to avoid sync issues that sometimes prevent secure connections.

6. Try a different network:
- Occasionally, some networks may block access. If possible, try connecting via another Wi-Fi or switch between Wi-Fi and mobile data.

If these steps don’t work, please let me know what happened when you tried them, and if you saw any error codes or messages. That will help me guide you to the next steps, including checking account or server issues.

Are you ready to give these a try?