Hi there! I see that you're experiencing an issue where the Talkie app gets stuck on the welcome screen even after you’ve logged into your account on your Windows device using WebKit browser. Let’s work through this together.

To start, may I ask a couple of quick questions?
1. Are you using the Talkie app directly on your Windows PC or accessing Talkie through a browser?
2. Have you tried refreshing the page or restarting the browser since the issue started?
3. Do you notice if your internet connection is stable when this happens?

Meanwhile, here are some basic steps you can try to resolve this:

1. Refresh and Re-login: Close the app or browser tab completely, then reopen it and log back in. Sometimes the session needs to be refreshed.

2. Clear Cache and Cookies in Browser: Since you’re using WebKit on Windows, clearing cached data can help remove any corrupted temporary files that might cause the screen to hang.
- Go to your browser settings.
- Find the option to clear browsing data.
- Select cache and cookies, then clear them.
- Reload the Talkie website and log in again.

3. Check Internet Connection: Ensure your connection is stable and not powering down intermittently.

4. Restart Device: A simple restart of your Windows PC can resolve underlying temporary system glitches.

If none of those help, the problem might be due to outdated app data or a stuck loading process. Given you're using Windows and a web-based environment, make sure your browser is fully updated. If you have the Talkie app installed, it’s worth checking if there’s an update available and installing it.

If you’ve tried all of these and it’s still stuck, let me know. I can guide you through some more advanced troubleshooting like inspecting browser console errors or trying with a different browser for comparison.

Are you comfortable trying these steps? Let me know what you’ve already done so I don’t repeat anything!

I'm using on a windows 11, and I tried refreshing the page, my internet works fine, I restarted my computer multiple times and I cleared my cache yesterday to solve another issue with talkie which I don't know if it worked since I can't even get past the welcome page

Thanks for the details! So you’re on Windows 11, using WebKit browser, and despite refreshing, restarting your PC multiple times, and clearing cache recently, the Talkie website stays stuck on the welcome screen after login. Your internet connection is stable, which helps narrow things down.

Since you’ve covered the usual basics, let’s try some more specific approaches next:

1. Try another browser: Since you’re on Windows 11, try accessing Talkie on a different browser like Chrome, Edge, or Firefox. This helps check if it’s a WebKit-specific issue.

2. Disable browser extensions: Sometimes extensions interfere. Temporarily disable all browser extensions/plugins and reload Talkie.

3. Check browser console for errors: You can press F12 to open Developer Tools, go to the Console tab, and look for any red error messages when the welcome screen hangs. If you see errors, please share them and I can help interpret.

4. Reset browser settings: In your WebKit browser settings, there should be an option to reset to default settings. This can clear more stubborn misconfigurations beyond just cache.

5. Test in Windows Safe Mode with Networking: Boot your PC into Safe Mode with Networking (Windows + R, type msconfig, then select Safe Mode with Networking under Boot tab). Then try Talkie again in your browser. This rules out other software conflicts.

6. Check for any Windows updates: Make sure your Windows 11 is fully updated, as system updates can affect apps and browser behavior.

If none of these work, it’s possible there might be an account or server sync issue with Talkie. In that case, do you have access to Talkie on a different device or network? Testing there would help isolate if it’s device-specific or account/server related.

If you'd like, I can also help you check for any known Talkie-specific issues or ongoing service disruptions.

Give these a try and let me know how it goes! I’m here to help you get this sorted.

just downloaded chrome to my laptop and the welcome screen still wont go away

Thanks for trying Chrome and letting me know the welcome screen still won’t go away after logging into Talkie on your Windows 11 laptop. Since switching browsers didn’t resolve it, let’s try a few other things that have helped others with similar app welcome screen issues.

Here’s a focused list of troubleshooting steps to try next:

1. Update Talkie or the Web App: If you’re using a downloadable Talkie app, make sure it’s up to date by checking for updates. If you’re using the web version, refresh the page after clearing cache and cookies once more to ensure no old data interferes.

2. Clear Talkie app data (if installed): If the app is installed, try going to:
- Settings > Apps > Talkie
- Then choose “Storage” and select “Clear Cache” and “Clear Data” options (if available). This resets the app to initial state and often resolves stuck screens8.

3. Check Browser Resolution or Zoom: Some users with app or web app windows stuck on welcome or loading screens found increasing the display zoom (Ctrl + Shift + +) or changing screen resolution can help the app components become visible or responsive1.

4. Disable browser extensions/add-ons: Make sure no Chrome extensions are interfering. Temporarily disable all extensions and restart Chrome.

5. Try incognito/private mode: Open Chrome in incognito mode (Ctrl + Shift + N) to rule out issues caused by cookies or extensions.

6. Review any visible error messages: Open Chrome DevTools (F12), look at the Console tab for errors when the welcome screen appears. Red error messages can give clues. If you spot anything, please share so I can help interpret it.

7. Reset Chrome to defaults: In Chrome settings, use “Restore settings to their original defaults.” This action clears many complicated issues caused by config changes9.

If none of these pass the welcome screen stage, it might indicate a deeper issue that could be account-related or a backend service problem. Do you have access to Talkie on a different device or network for comparison?

Please try these and let me know your findings. We’ll get this fixed together!

Are you comfortable opening Chrome DevTools to check for errors, or would you like me to guide you through that step?