[Domino's Delivery Experience] I'm using Android Color OS and the store cannot track me when I leave it - even if I have full con..

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I'm using Android Color OS and the store cannot track me when I leave it - even if I have full con..

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Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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1 year ago

Hi there! I understand you're facing an issue with the Domino's Delivery app on your Android Color OS device, specifically regarding the tracking feature. Let's see if we can resolve this together!

### Step 1: Check Permissions
First, let's make sure that the app has the necessary permissions enabled. Here’s how you can do that:

1. Open the Settings app on your device.
2. Scroll down and select Apps or Application Management.
3. Find and tap on the Domino's Delivery app.
4. Tap on Permissions.
5. Ensure that the Location permission is set to allow the app to track your location while using it.

### Step 2: Background Location Allowance
Next, let’s check if the app is allowed to track your location in the background:

1. Go back to the Permissions section as explained above.
2. Sometimes there’s an option to allow Location in the background. Make sure this is enabled.

### Step 3: Battery Optimization
Sometimes, battery optimization settings can restrict an app's performance. Here’s how to check that:

1. In Settings, scroll down and select Battery.
2. Look for Battery Optimization.
3. Find the Domino's Delivery app and ensure that it's not optimized, meaning it can run fully in the background.

### Step 4: Clear Cache
Clearing cached data can also help resolve tracking issues:

1. Go back to the Apps section in Settings.
2. Select the Domino's Delivery app.
3. Choose Storage and then tap on Clear Cache.

### Step 5: Update the App
Lastly, ensure that you have the latest version of the app since updates often fix bugs:

1. Open the Google Play Store.
2. Search for the Domino's Delivery app.
3. If you see an Update button, go ahead and update the app.

After trying these steps, please check if the tracking feature works better now.

Are you satisfied with the solution I provided? If you're still experiencing issues, please let me know!

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