[Top Girl] Downloaded app and get error update required when I try to open.

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Tim Payne
2 months ago In Top Girl
Downloaded app and get error update required when I try to open.

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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2 months ago

Hi! I see you're encountering an "update required" error when trying to open the Top Girl app on your Kindle with Android 9. Let me help you get this sorted out.

To start, can you tell me if you updated the app from the Amazon Appstore or Google Play Store? Also, is your Kindle connected to the internet when you try to open the app?

In the meantime, here’s a straightforward way to troubleshoot this issue:

1. Check for App Updates:
Go to the app store where you downloaded Top Girl and see if there’s an update available. Sometimes the app requires the latest version to run smoothly.

2. Clear App Cache and Data:
- On your Kindle, go to Settings > Apps & Notifications > See all apps.
- Find and tap on Top Girl.
- Tap Storage & cache.
- Select Clear Cache first, then Clear Storage/Data.
- Try reopening the app afterward.

3. Restart Your Device:
A quick restart can often resolve app glitches.

4. Reinstall the App:
If clearing cache/data doesn’t help, uninstall the Top Girl app, then reinstall the latest version from the app store.

If you’re still seeing the same "update required" error after these steps, it’s possible that the app’s servers require a newer version that may not yet be compatible or available for your device’s Android version. Sometimes apps drop support for older OS versions like Android 9. Do you happen to know if your Kindle can update to a newer Android version?

Let me know what you observe after these steps, and if the issue remains, we can explore more advanced options. Are you satisfied with this initial guidance so far?

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Tim Payne
2 months ago

Downloaded app and get error update required when I try to open.

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