[PUSH MODELS] Every time I click to apply on a job the screen goes blank white and stays locked for 20-25 minutes.

A
Amy
7 months ago In PUSH MODELS
Every time I click to apply on a job the screen goes blank white and stays locked for 20-25 minutes.

Comments

user
avatar
90 Points 5 Followers
Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

View Profile
7 months ago

Hi there! I see that when you try to apply for a job in the PUSH MODELS app on your iPhone running iOS 18.6.2, the screen goes completely white and then freezes for about 20-25 minutes. I can help you work through this.

To start, can you tell me if this happens every time you tap "apply," or only on certain job listings? Also, have you tried closing and reopening the app or restarting your phone since this started happening?

Meanwhile, here’s a simple troubleshooting path we can try:

1. Force Close the App: On your iPhone, swipe up from the bottom and pause to see the app switcher. Find the PUSH MODELS app and swipe it up to close it completely.
2. Restart Your iPhone: Hold the side button and volume button until the power-off slider appears. Slide to power off, wait 30 seconds, then turn your phone back on.
3. Check Your Internet Connection: A weak or unstable connection can cause app loading issues. Try switching from Wi-Fi to cellular data or vice versa to test.
4. Update the App: Go to the App Store and check if there’s an update available for PUSH MODELS. Updates often fix bugs that can cause freezes.
5. Clear App Cache/Data: Unfortunately, iOS apps don’t have a direct cache-clearing option like Android. But you can try deleting and reinstalling the app to clear temporary data.
6. Reinstall the App: Delete the PUSH MODELS app, then reinstall it from the App Store. This can fix data corruption that might be causing the white screen freeze.

If you've already tried some of these, please let me know which, so I can suggest deeper troubleshooting steps.

Also, based on some related app issues, this white screen freeze may be related to excessive memory use or a bug triggered when loading the job application page7. Reinstalling the app usually helps eliminate corrupted data causing this.

Let me know how these steps go or if you want me to guide you through any of them. Are you satisfied with the solution I provided so far?

A
Amy
7 months ago

Tried all this again same problem continues

user
avatar
90 Points 5 Followers
Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

View Profile
7 months ago

Thanks for letting me know you’ve gone through those steps and the issue still persists. Since the PUSH MODELS app continues to show a blank white screen and locks up for an extended time when applying for jobs on your iPhone with iOS 18.6.2, it looks like we might need to explore some deeper troubleshooting or consider external factors.

Here’s what I suggest next:

1. Log Out and Log Back In: Sometimes, session or account glitches cause freezes. Go into the app’s settings, log out of your account, then log back in and try applying again.

2. Check for Any Account or Server Issues: Occasionally, backend server problems or account-specific issues can cause such freezes. You could visit PUSH MODELS contact page and reach out to client services to ask if there are known issues affecting applications right now: https://app.pushmodels.com/contact_us.php

3. Try Using Another Device or Browser: If you have access to another device or a desktop browser, try applying from there to see if the problem is isolated to your iPhone app. This will help narrow down if it’s device/app specific.

4. Check for Conflicting Settings or Restrictions: On iOS, sometimes settings like Screen Time restrictions, VPNs, or security/firewall apps can interfere with apps. Ensure none of these are blocking or affecting PUSH MODELS.

5. Update iOS: Even though you’re on iOS 18.6.2, it’s good to check if there’s any newer patch/update available that might resolve compatibility bugs.

6. Report Detailed Logs: If the issue remains, it would be very helpful to capture what happens behind the scenes. Detailed logs can be sent to PUSH MODELS technical support for deep diagnosis. Let me know if you’d like me to guide you on how to generate and send these logs.

If none of these avenues resolve the problem, escalating to PUSH MODELS developers with specifics about your device, OS, and app version will be the best next step. You can reach out via their support email at [email protected] or [email protected] with a description of the issue and the troubleshooting you’ve done.

Would you like me to help draft a message to support for you, or assist with trying any of the suggestions above? Are you satisfied with this plan so far?

Leave a comment