Hi there! I understand you’re experiencing trouble connecting your LevelMatePRO app to the device when you are less than 2 feet apart, which sounds a bit unusual since closer proximity usually improves connection. Can you tell me a bit more about your setup? For example:

- What device are you using the app on? (I see Android 10 with WebKit browser, right?)
- Is the LevelMatePRO device powered on and fully charged?
- Are you using Bluetooth for the connection?
- Have you noticed whether the issue happens only indoors, outdoors, or in specific locations?
- Have you tried restarting either your phone or the LevelMatePRO unit?

Knowing this will help me guide you better.

Meanwhile, here are some initial steps to try that often help with Bluetooth connectivity issues, especially with LevelMatePRO:

1. Restart devices — Turn off and then back on both your phone and the LevelMatePRO unit to reset connections.
2. Check Bluetooth settings — Make sure Bluetooth is enabled and that the device is not paired with any other phone or device nearby which might cause conflicts.
3. Forget and Re-pair the device — On your phone’s Bluetooth settings, find the LevelMatePRO device, choose ‘Forget’ or ‘Unpair,’ then try pairing again from scratch through the app.
4. Minimize interference — Other wireless devices or Bluetooth connections nearby can interfere, so try turning off other Bluetooth devices temporarily.
5. Update the app — Ensure your LevelMatePRO app is updated to the latest version available in the Google Play Store.

If these don’t help, it could be something more specific like battery issues on the device or firmware. I saw mentions by other users that sometimes the LevelMatePRO battery causes connection trouble. Also, the environment or physical obstructions near the device can interfere even at short distances.

Could you also share whether the connection behavior changes if you move slightly further away or if you try with a different phone? This info will help me suggest more targeted fixes.

Let me know what you’ve already tried, and we’ll take it from there!