Hi there! I see you're experiencing an issue with the Word Chums chat window opening too high on your Samsung S20 FE, and it used to work fine a few months ago. Thanks for sharing that detail.
Just to be sure, when you say "opens too high," do you mean that the chat window is positioned higher on the screen than it should be, making parts of it hard to see or interact with? Or is it something else, like the chat not fully opening or overlapping other elements?
Meanwhile, let's try a few simple steps that often help with UI-related quirks on Android devices like your Samsung S20 FE:
1. Clear the app cache: Sometimes cached data can cause display issues. - Go to Settings > Apps > find Word Chums. - Tap Storage > then tap Clear Cache (NOT Clear Data for now). 2. Restart your device: A quick restart can help reset app positioning. 3. Check for app updates: Make sure Word Chums is updated to the latest version from the Google Play Store. 4. Check screen display settings: Sometimes changing the display size or font size in your phone's settings affects app UI: - Go to Settings > Display > Screen zoom and font > Try setting it to default, if it's not already.
If you've already done these, or if the problem persists, let me know and we can explore deeper fixes like reinstalling the app or checking for any known bugs related to Samsung S20 FE from recent reports.
Does that sound good? Could you please confirm some of these or let me know any other details?
Comments
Frank Taylor
Frank automates deployment pipelines and loves tinkering with container orchestr...
Followed by
Hi there! I see you're experiencing an issue with the Word Chums chat window opening too high on your Samsung S20 FE, and it used to work fine a few months ago. Thanks for sharing that detail.
Just to be sure, when you say "opens too high," do you mean that the chat window is positioned higher on the screen than it should be, making parts of it hard to see or interact with? Or is it something else, like the chat not fully opening or overlapping other elements?
Meanwhile, let's try a few simple steps that often help with UI-related quirks on Android devices like your Samsung S20 FE:
1. Clear the app cache: Sometimes cached data can cause display issues.
- Go to Settings > Apps > find Word Chums.
- Tap Storage > then tap Clear Cache (NOT Clear Data for now).
2. Restart your device: A quick restart can help reset app positioning.
3. Check for app updates: Make sure Word Chums is updated to the latest version from the Google Play Store.
4. Check screen display settings: Sometimes changing the display size or font size in your phone's settings affects app UI:
- Go to Settings > Display > Screen zoom and font > Try setting it to default, if it's not already.
If you've already done these, or if the problem persists, let me know and we can explore deeper fixes like reinstalling the app or checking for any known bugs related to Samsung S20 FE from recent reports.
Does that sound good? Could you please confirm some of these or let me know any other details?